Holiday Inn reviews

3.4

51% would recommend to a friend

(2,478 total reviews)

Keith Barr

60% approve of CEO

41% positive business outlook

Holiday Inn has an employee rating of 3.4 out of 5 stars, based on 2,478 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Nov 16, 2017

Know who you are working for

Recommend
CEO approval
Business Outlook

Pros

Free meals, family work setting, growth for management, training is easy and reliable for years to come! I worked with some of the best people in the industry and this was a fantastic introduction into IHG Hotels.

Cons

And now...for the cons! I worked at a franchised Holiday Inn and management really was hit and miss. It was upsetting sometimes being managed by people who would delegate their work and responsibilities onto their team and reap the rewards without lifting a single finger. At the hotel I worked at, my manager would arrive almost 4 hours late each day and leave right after lunch. This manager would unprofessionally invite us into her personal life and then persecute us for thinking of requesting days off. This manager micromanaged me all the while calling me to take care of her work while being at the gym DURING COMPANY HOURS. She was verbally abusive and threatened me on multiple occasions. Belittled me in front of coworkers and prevented me from advancing further because of her own insecurities as a manager. It got to a point that people in each department preferred her outside the office rather than onsite. My warning to all is be careful and know who you are working for because at Franchises there is NO HR so employees like my former manager will continue to exist and continue long after you are gone. This was an eye opening experience for me as I realized that this invites the true DIRTBAGS of the world to freeload while others work hard to gain a few years of experience to move on out. This was a horrible example to new hires who were introduced to the ugly side of management which is abusive people who took credit for others hard work.

1.0
Sep 26, 2017

Accident in Progress

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Middle managers are pretty good. They take a lot of abuse and still attempt to remain upbeat.

Cons

Ownership abuses employees. No sound strategic direction. If you enjoy a demeaning environment and being told how incompetent you are, then this is the place for you.

4.0
Aug 4, 2017

Holiday Inn- Front Desk Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Made great relationship with the staff. Met many interesting people working the front desk. Learned a lot about hospitality.

Cons

Low pay. Very demanding job. I did not like situations in which guests were angry or outraged. Hard to talk to and hear people over the phone. One mistake can have a negative domino effect.

Viewing 46 - 48 of 2,478 Reviews

Glassdoor has 2,930 Holiday Inn reviews submitted anonymously by Holiday Inn employees. Read employee reviews and ratings on Glassdoor to decide if Holiday Inn is right for you.