Holiday Inn reviews

3.4

51% would recommend to a friend

(2,478 total reviews)

Keith Barr

60% approve of CEO

41% positive business outlook

Holiday Inn has an employee rating of 3.4 out of 5 stars, based on 2,478 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Aug 4, 2017

Horrible for customers and employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

easily hired, don't really need any qualifications and no background checks are run

Cons

Manager was completely unprofessional and unethical... she gossiped about employee's personal conversations with her to the other employees, was unsupportive and not accommodating when someone tried to talk to her about a mental health issue they were struggling with, knew that housekeeping employees where not changing the sheets, bedding, and pillow cases between DIFFERENT guests' stays in a room-and, did not confront these employees and stop this from continuing to happen. Housekeepers pay here is based on how QUICKLY you clean a room. If you do not clean so many rooms per hour, you are terminated. This obviously leads to very low cleanliness levels in the rooms, and, guests unknowingly sharing sheets and pillowcases with uncountable strangers.

1.0
Aug 3, 2017
Recommend
CEO approval
Business Outlook

Pros

-great employees, beautiful lobby, big pool, nice location

Cons

-property was not up to brand standards -lots of politics, nepotism, and special treatment -no integrity in management -micromanaging -awful pay

1.0
Jul 25, 2017

Front Desk Agent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Commission, networking with nearby restaurants

Cons

Lack of support for professional development

Viewing 49 - 51 of 2,478 Reviews

Glassdoor has 2,930 Holiday Inn reviews submitted anonymously by Holiday Inn employees. Read employee reviews and ratings on Glassdoor to decide if Holiday Inn is right for you.