Holiday Inn reviews

3.4

51% would recommend to a friend

(2,478 total reviews)

Keith Barr

60% approve of CEO

41% positive business outlook

Holiday Inn has an employee rating of 3.4 out of 5 stars, based on 2,478 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Nov 10, 2025

Poor leadership

Recommend
CEO approval
Business Outlook

Pros

Great location, and well known in the community

Cons

Very poor leadership, and nepotism.

3.0
Nov 4, 2025

Once Great

Recommend
CEO approval
Business Outlook

Pros

Hotel discounts, points earning, employee catalog, 401k, flexible schedule, sometimes promote from within

Cons

Long unpredictable hours, unreliable and low raises, promote from within only after hiring from outside and it doesn't work out. Holiday Inn is currently a dying business, I believe it will soon be replaced fully with Holiday Inn Express.

5.0
Jan 6, 2025

Good company

Recommend
CEO approval
Business Outlook

Pros

Benefits Growth Flexibility Employee appreciation Receptive HR

Cons

Employees show late for shift Assistant GM switching Cost of guest breakfast

Viewing 7 - 9 of 2,478 Reviews

Glassdoor has 2,930 Holiday Inn reviews submitted anonymously by Holiday Inn employees. Read employee reviews and ratings on Glassdoor to decide if Holiday Inn is right for you.