Is Holiday Inn a good company to work for?

Holiday Inn has an overall rating of 3.4 out of 5, based on over 2,930 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 51% of employees would recommend working at Holiday Inn to a friend and 41% have a positive outlook for the business. The best reviews about Holiday Inn have been left by employees working as General Manager , Banquet Server and Server/Waiter .

Does Holiday Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Holiday Inn employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Holiday Inn. This rating has been stable over the past 12 months.

How satisfied are employees working at Holiday Inn?

51% of Holiday Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holiday Inn 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Holiday Inn?

Front Desk Agent (187) , Front Desk Receptionist (131) , Housekeeper (96) , Food and Beverage Assistant (45) , Night Auditor (42) , Sales Manager (42) , Receptionist (41) , Banquet Server (35) , Housekeeping (31) , Guest Service Agent (28) , Bartender (27) , Front Desk (26) , Night Auditor/Front Desk Agent (26) , Server (26) , Recepcionista (25)

What are the pros of working at Holiday Inn according to real employee reviews?

"For the most part the people here are great and it's very much a family orientated feel" ((in 112 reviews)); "Friendly staff and you will get to try different types of foods and that too for free" ((in 93 reviews)); "good benefits re: discounts and hotel points and so on" ((in 63 reviews)); "Friendly and nice coworkers" ((in 45 reviews)); "My manager is great and supportive." ((in 42 reviews))

What are the cons of working at Holiday Inn according to real employee reviews?

"Poor management and not a lot of retention of staff in management/supervisor roles" ((in 188 reviews)); "Pay is low for the job done and standard of country" ((in 144 reviews)); "Long hours; expected to pick up additional shifts or stay late without any real acknowledgement or reward for additional work" ((in 109 reviews)); "Low salary compared to the market" ((in 52 reviews)); "no work life balance is there" ((in 23 reviews))

What are the top reviewed Holiday Inn locations?

Orlando , New York , Virginia Beach , Atlanta , Chicago , Louisville , Austin , Houston , San Antonio , Charlotte , Denver , San Diego , San Francisco , Kansas City , Saint Louis , Grand Rapids , Portland , Sioux Falls , Memphis , Cleveland , Gainesville , Fargo , Mobile , Columbia , Corpus Christi , Fort Worth , Saint Cloud , Springdale , Knoxville , Indianapolis

Holiday Inn reviews

3.4

51% would recommend to a friend

(2,478 total reviews)

Keith Barr

60% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Holiday Inn has an employee rating of 3.4 out of 5 stars, based on 2,478 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews

3.0

Apr 8, 2024

Could be worse

Events manager

Recommend

CEO approval

Business Outlook

Pros

Travel perks, points incentives, meeting/banquet space discounts

Cons

Support either doesn’t fix issues but claim they did or creates a new issue in the process of fixing the current one.

2.0

Oct 15, 2023

Poor Management

Hotel front office manager

Recommend

CEO approval

Business Outlook

Pros

Nice staff and great guests beautiful property

Cons

Chaos, poorly run, general manager never around

1.0

Oct 17, 2022

Don't

Housekeeping attendant

Recommend

CEO approval

Business Outlook

Pros

Clocking out At least you get a paycheck

Cons

From the very start my experience was unpleasant. Management intentionally lied about my wage, which was a dollar less than I was told once I read my first pay stub. Favoritism and laziness in the workplace was rampant, which explained the high turnover. We never had enough linens so I had to repeatedly go back and forth to the laundry room. I finally quit without giving my notice after I discovered my timesheet for the week "missing" when I returned from my day off.

Viewing 10 - 12 of 2,478 Reviews

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Jobs at Holiday Inn

Holiday Inn

Holiday Inn reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Could be worse

Poor Management

Don't

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Jobs at Holiday Inn