Is Holiday Inn a good company to work for?

Holiday Inn has an overall rating of 3.4 out of 5, based on over 2,930 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 51% of employees would recommend working at Holiday Inn to a friend and 41% have a positive outlook for the business. The best reviews about Holiday Inn have been left by employees working as General Manager , Banquet Server and Server/Waiter .

Does Holiday Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Holiday Inn employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Holiday Inn. This rating has been stable over the past 12 months.

How satisfied are employees working at Holiday Inn?

51% of Holiday Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holiday Inn 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Holiday Inn?

Front Desk Agent (187) , Front Desk Receptionist (131) , Housekeeper (96) , Food and Beverage Assistant (45) , Night Auditor (42) , Sales Manager (42) , Receptionist (41) , Banquet Server (35) , Housekeeping (31) , Guest Service Agent (28) , Bartender (27) , Front Desk (26) , Night Auditor/Front Desk Agent (26) , Server (26) , Recepcionista (25)

What are the pros of working at Holiday Inn according to real employee reviews?

"For the most part the people here are great and it's very much a family orientated feel" ((in 112 reviews)); "Friendly staff and you will get to try different types of foods and that too for free" ((in 93 reviews)); "good benefits re: discounts and hotel points and so on" ((in 63 reviews)); "Friendly and nice coworkers" ((in 45 reviews)); "My manager is great and supportive." ((in 42 reviews))

What are the cons of working at Holiday Inn according to real employee reviews?

"Poor management and not a lot of retention of staff in management/supervisor roles" ((in 188 reviews)); "Pay is low for the job done and standard of country" ((in 144 reviews)); "Long hours; expected to pick up additional shifts or stay late without any real acknowledgement or reward for additional work" ((in 109 reviews)); "Low salary compared to the market" ((in 52 reviews)); "no work life balance is there" ((in 23 reviews))

What are the top reviewed Holiday Inn locations?

Orlando , New York , Virginia Beach , Atlanta , Chicago , Louisville , Austin , Houston , San Antonio , Charlotte , Denver , San Diego , San Francisco , Kansas City , Saint Louis , Grand Rapids , Portland , Sioux Falls , Memphis , Cleveland , Gainesville , Fargo , Mobile , Columbia , Corpus Christi , Fort Worth , Saint Cloud , Springdale , Knoxville , Indianapolis

Holiday Inn reviews

3.4

51% would recommend to a friend

(2,478 total reviews)

Keith Barr

60% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,478 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Holiday Inn has an employee rating of 3.4 out of 5 stars, based on 2,478 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews

2.0

Sep 12, 2021

Worst, micromanaged and no benefits

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Nothing is best to work there.

Cons

Worst company to work. Very micromanaged and they have high turnovers. No benefits. Low ball pay

2.0

Jun 10, 2021

Bad

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Hotel discounts and you get to meet some pretty cool people (SOMETIMES)

Cons

Standing up for long hours. Some guests are very rudez

2.0

Jan 5, 2021

Depends on the Team

Guest representative

Recommend

CEO approval

Business Outlook

Pros

-good pay -nice environment -trains very good.

Cons

if you arent a customer services person, then this may not be the job for you. You have to learn a new operating system, which could be a hassle if you are not good with computers, and memorizing the operation systems of how to check people in and out. Depending on the team and the people that you work with, will mainly determine if this will be the job for you. You WILL run into rude, and bitter customers. But if you have good co-workers working along side of you, that con can be outweighed. You will need to know the area around you for like restaurants, bars, and activities to do, because guests that are from out of town will want to know what there is to do around the area. When they can just simply google it.

Viewing 22 - 24 of 2,478 Reviews

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Jobs at Holiday Inn

Rooms Inspector/Room Attendant

Night Audit Full-Time

Hotel Housekeeper - LANCASTER PA

Supervisor de Mantenimiento (HOTEL)

Holiday Inn

Holiday Inn reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Worst, micromanaged and no benefits

Bad

Depends on the Team

Top companies for "Compensation and Benefits" near you

Jobs at Holiday Inn