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Holland America Line

Engaged Employer

Holland America Line reviews

3.5

58% would recommend to a friend

(650 total reviews)

Beth Bodensteiner

80% approve of CEO

61% positive business outlook

Holland America Line has an employee rating of 3.5 out of 5 stars, based on 650 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.5 stars).

Reviews by job title

650 reviews
1.0
Sep 23, 2017
Recommend
CEO approval
Business Outlook

Pros

you could possibly earn free cruiese

Cons

Management is horrible. Huge turnover and the company president has taken over the human resources department because it is such a mess.

1.0
Jan 1, 2022

Low paying

Recommend
CEO approval
Business Outlook

Pros

One free cruise after a year of employment

Cons

Low paying, training too long but doesn't cover the basics you need for job knowledge. Unrealistic sales expectations. We have to have 7 pieces of flare but you need to get the maximum 35. They let people go without telling them they were terminated. By shutting down the internet connection. No exit interview if you quit. And if you did talk to HR they would gas light you and tell you that you were wrong instead of trying to improve working conditions.

1.0
May 23, 2018
Recommend
CEO approval
Business Outlook

Pros

In the corporate office, employees are able to take every other Friday off. The corporate office is nice but extremely cold in the winter. There are a lot of great people here who are unappreciated and over worked.

Cons

This company is ran like a start up. Technology is a major challenge with a lot of the manual functions where there should be automation. Because of such manual processes, a huge amount of errors and delays in processing are very common. Fact: It will take you more than month to get a working computer and along with the programs needed to do your job. The Techs in the building are just for Executives. Regular employees will need to call a foreign country to get support. Each issue will require at least 3 tickets. The culture is very archaic and there's no growth mindset.

Viewing 7 - 9 of 650 Reviews

Glassdoor has 956 Holland America Line reviews submitted anonymously by Holland America Line employees. Read employee reviews and ratings on Glassdoor to decide if Holland America Line is right for you.