Is Home Team Pest Defense a good company to work for?

Home Team Pest Defense has an overall rating of 4.1 out of 5, based on over 521 reviews left anonymously by employees. This rating has increased by 5% over the last 12 months. 76% of employees would recommend working at Home Team Pest Defense to a friend and 81% have a positive outlook for the business. The best reviews about Home Team Pest Defense have been left by employees working as Office Manager , General Manager and Service Manager .

Does Home Team Pest Defense pay their employees well?

According to anonymously submitted Glassdoor reviews, Home Team Pest Defense employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Home Team Pest Defense. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Home Team Pest Defense?

76% of Home Team Pest Defense employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Home Team Pest Defense 4.0 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Home Team Pest Defense?

General Manager (60) , Service Manager (58) , Pest Control Technician (41) , Sales Manager (29) , Office Manager (25) , Manager (21) , Technician (21) , Customer Service Representative (12) , Pest Control Tech (12) , Pest Technician (12) , Customer Service Representative (CSR) (10) , Sales Representative (10) , Warranty Consultant (9) , Outside Sales Representative (8) , Sales (8)

What are the pros of working at Home Team Pest Defense according to real employee reviews?

"Pay is good, choice between company vehicle or vehicle allowance if you want to use your own vehicle." ((in 41 reviews)); "Great people to work with" ((in 32 reviews)); "Pays decently and has good benefits" ((in 29 reviews)); "Great work life balance" ((in 19 reviews)); "Training is excellent" ((in 15 reviews))

What are the cons of working at Home Team Pest Defense according to real employee reviews?

"Poor management" ((in 30 reviews)); "Long hours and pressure to work late" ((in 11 reviews)); "Upper management is childish." ((in 10 reviews)); "No room for advancement" ((in 7 reviews)); "Insurance could be better as the deductibles are high." ((in 4 reviews))

What are the top reviewed Home Team Pest Defense locations?

Dallas , San Antonio , Houston , Austin , Jacksonville , Tampa , Charlotte , Myrtle Beach , Raleigh , Orlando , Phoenix , Fort Worth , Tempe , Greenville , Carrollton , Riverside , Winter Garden , Sarasota , Tucson , Richardson , Las Vegas , Naples , Melbourne , Antioch , Longwood , Richmond , Woodbridge , Escondido , West Palm Beach , Charleston

Home Team Pest Defense reviews

4.1

76% would recommend to a friend

(518 total reviews)

Brady Camp

94% approve of CEO

81% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (518 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Home Team Pest Defense has an employee rating of 4.1 out of 5 stars, based on 518 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Home Team Pest Defense employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

518 reviews

4.0

Jan 30, 2016

Through these doors walk the world's greatest employees

Tech

Recommend

CEO approval

Business Outlook

Pros

Take home truck, work cell, a certain amount of autonomy is given. The managers listen and do what they can to get you what you need. The majority of the employees are hard workers and willing to help others after their route is complete. The pay is good and there is plenty of room for advancement. There are company wide programs in place to even start grooming employees for management.

Cons

Can be long hours involved, sometimes using headlamps to finish work. I think this is due to a building boom. The different departments don't always communicate well and sometimes things can get a bit wonky.

3.0

Jan 13, 2015

Company is great, Employees and Managers not so much

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay is great, commissions are also great. Working for a large company such as this come with great benefits such as paid Holidays, Vacation, Sick pay, 401K and an HR department. Sales representative get a company car with a gas card which makes work easier and less stressful.

Cons

Some employees are plain lazy and incompetent but because they are tenured employees they basically can't get fired. Management can care less about customer service and yet are constantly giving meeting about how important customer service is. Communication within branch and between department and down to the customer is the worst I have ever dealt with. There is a ton of favoritism and allies established between the general manager and every person that is hired is somehow directly connected to him which gives any stranger no chance of getting hired regardless of education and qualifications. Can't seem to hire a decent sales manager. Glad I no longer work in this mess.

1.0

Jul 8, 2013

Horrible. Most hostile work environment I have ever experienced.

Account manager

Recommend

CEO approval

Business Outlook

Pros

I can not think of one.

Cons

Through out the entire interview process I was asked at least seven different times if I have any trouble telling white lies. Home Team Pest Defense management is made up of racist individuals who could care less about work quality and proficiency. The stress of being terminated on a daily got to the point of just not caring. At one point if offered I would gladly ship off back to war then continue employment with this company. By far the most hostile and racist business environment I have ever experienced.

Viewing 10 - 12 of 518 Reviews

Jobs at Home Team Pest Defense

Customer Service Representative

Customer Care Specialist

Customer Experience Representative

Inside Sales Rep-(Remote)

Customer Service Representative