HomeGoods reviews

3.4

50% would recommend to a friend

(4,159 total reviews)
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Ernie Herrman

50% approve of CEO

43% positive business outlook

HomeGoods has an employee rating of 3.4 out of 5 stars, based on 4,159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeGoods employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Oct 7, 2015

Asst Manager

Recommend
CEO approval
Business Outlook

Pros

Great people, can be a fun job with the right management, freedom to do your own creative displays, low stress level...it's not brain surgery.

Cons

OLD SCHOOL senior managing style. The district managers rarely give you positive feedback, they just point out what you are doing wrong. Most ASM have been thrown into their positions without any formal training on P and P's and their "standards". If you move from one district or state the rules and policies seem to change. This is the most unprofessional company I have ever worked for and I've been in retail for over 20 years. You will work like a dog and not be compensated properly. Any employee that is non management get payed poorly. If you have a college education this is NOT the company for you. This company is a step above Walmart when it comes to the way they treat their employees. Tasks are more important than customer service.

1.0
Oct 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Only pro I can think of is that my co-workers were nice. There was a semi good employee discount at 10%.

Cons

There are so many cons in this job. First thing I should say is that it is a very hands on and physically demanding job. Now, that is not a downside really. If you want a job, you have to be prepared to work. What's bad here, though, is that you only get one break every four hours. There were times when I had a 3 hour and 45 minute shift so I didn't even get a break that day. You are on your feet the entire time and if you even stop for a minute or two to take a load off, you're yelled at to get back to work. The training is bare minimum and you are really expected to just learn as you go. You are also written up for every little thing you do wrong. I was written up several times while in training for simple mistakes I made. Instead of just telling me what I did wrong and showing me how to fix it, they had to go and take me to the office and write me up like I was a little kid in trouble. They were also short handed most of the time(I wonder why) and I was having to do the jobs of two or three people. I was expected to run the whole cashier line by myself while still in training. I also had to lift things twice my size with zero help. I am a compact person who is only 5'2. So, that was very demanding for me physically to do. Overall, I would not reccommend working here.

2.0
Feb 12, 2014

Meh.

Recommend
CEO approval
Business Outlook

Pros

- Customer's are treated like gold here. - Benefits are all right. - They are mostly flexible with the schedule. - Good merchandise. - 45 minute lunch is pretty decent for a full day of work, plus two 15 minute breaks. - Some of the employees here are amazing.

Cons

- 10% discount - Like I said, customers are treated like gold here, but they'll crap on their own employees to satisfy their customers. - The pay is awful, especially for a merchandise coordinator. It's not worth the work we put in. - Never enough help on the floor to finish projects in your department, so you'll constantly be pulled away. In fact, there are times when I'm barely in my department to clean and set up my displays because I'll be on backup cashier constantly, be put on a project that has nothing to do with my department, be told to do markdowns because there wasn't someone scheduled to do them for some reason. Meanwhile, if the DM or some other type of management walks in and asks what is going on in the department (why is it such a disaster) that department coordinator gets thrown under the bus. - Communication is horrible. - Presumptions are always made. Gossip is rampant. - Favoritism. For example: coordinators will be told that they must have open availability for the position and they cannot be going to school, have another job, etc. Yet, SOME coordinators will be allowed to pursue a college education while working a coordinator position. Hmmmm. - We'll be told to do something one way, then another, then another by the DM ... then another way again. There's no winning either way. - Extreme disorganization in the way the store is run. - The morale with the employees is awful here, which in turn effects customer satisfaction at this store sometimes.

Viewing 16 - 18 of 4,159 Reviews

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