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      HomeServe

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      HomeServe reviews

      3.8

      77% would recommend to a friend

      (1,142 total reviews)

      Nick Kasmir

      100% approve of CEO

      69% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.0

      Culture & values

      3.9

      Work/Life balance

      3.8

      Compensation and benefits

      3.7

      Senior management

      3.7

      Career opportunities

      HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      5.0
      Jun 19, 2014

      Moving forward

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Having joined HomeServe over the last few months the induction period has been excellent. The support not only offered by my team but other areas of the business has been fantastic. It is clear that the company is in a period of moving forward and developing, they are really engaging with the teams to not only keep them up-to-date but to ask for ideas.

      Cons

      Fast moving and you need to be adaptable to change

      5.0
      Jun 18, 2014

      Amazing place to work, amazing turnaround!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      HomeServe has changed dramatically over the last few years. Pretty much the whole senior management team has been replaced over the last 2 years which has made such a massive difference. The culture of the place is great, with so much management support for everyone who is customer facing. Everyone here cares so much about the customer, that it makes for a really nice and supportive atmosphere

      Cons

      The facilities in Walsall are not so great, with the building all looking a bit shabby.

      5.0
      Jun 18, 2014

      Energy, enthusiasm and focus on people, both customers and employees

      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      Having recently joined previous employers are relatively fresh in my mind. Without wanting to be too evangelical this is a great place to work and appears to be on an upward curve of improvement. There is a real focus on employee engagement, having fun and recognising those who do a good job. The principle of putting the customer first and at the heart of the stratgey for future growth is refreshing what is more refreshing is the fact that it is sincere.

      Cons

      This environment will not be for everyone, but if you like to strive for continual improvement whilst having some fun along the way you are more than likley to fit in.

      Viewing 1108 - 1110 of 1,142 Reviews
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      Glassdoor has 1,259 HomeServe reviews submitted anonymously by HomeServe employees. Read employee reviews and ratings on Glassdoor to decide if HomeServe is right for you.