HomeServe reviews

3.8

77% would recommend to a friend

(1,142 total reviews)

Nick Kasmir

100% approve of CEO

69% positive business outlook

HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews
5.0
May 31, 2014
Recommend
CEO approval
Business Outlook

Pros

I just plain love this company, they care about the customer, they care about employees - have you ever worked where there's free gym membership, bus passes, free ATMs at work, Starbucks concessions, free onsite parking, CPR training, a car valeter (ok you gotta pay for that one), a charity department, a hardship fund for customers. Senior management and directors (a lot of people are called director here) are frontline focused, engaged and approachable - which is another MASSIVE plus.

Cons

It's hard to work here, fast, targeted, but sometimes the HR process lets it's managers down. They have to wing it as they get lost in what HR advises, remote occ health advice, doesn't take too long to realise these departments don't get what the frontline do.

4.0
May 28, 2014
Recommend
CEO approval
Business Outlook

Pros

good wages and lots of bonuses, friendly environment very helpful and approachable team leaders and managers with on going training

Cons

time off sick isnt worked out on a month by month basis so if you have a couple of weeks off ill it will get taken out of one months salary

5.0
May 27, 2014

Great People, Great Place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

In my opinion HomeServe treat their staff very well, hearing from family and friends how they get treated at their places of work makes me really glad I work here! I find the work really varied and that I am given every opportunity to develop myself and those around me.

Cons

Everything moves so fast, decisions can happen in the blink of an eye and sometimes its easy to feel out of touch - but this is much better than it being sterile or boring.

Viewing 1114 - 1116 of 1,142 Reviews

Glassdoor has 1,259 HomeServe reviews submitted anonymously by HomeServe employees. Read employee reviews and ratings on Glassdoor to decide if HomeServe is right for you.