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      HomeServe USA

      Engaged Employer

      HomeServe USA reviews

      3.6

      72% would recommend to a friend

      (348 total reviews)
      avatar

      Thomas J. Rusin

      79% approve of CEO

      63% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Culture & values

      3.7

      Compensation and benefits

      3.6

      Work/Life balance

      3.5

      Career opportunities

      3.4

      Senior management

      HomeServe USA has an employee rating of 3.6 out of 5 stars, based on 348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe USA employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      348 reviews
      4.0
      Oct 30, 2024

      Good job

      Deployment specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      They give you plenty of training to help you on the floor.

      Cons

      Management allowed coaches to be rude to staff without any repercussions.

      avatar
      HomeServe USA Response
      1y
      We're sorry to hear you had a negative experience with an instructor on the team. We'll certainly look into this to ensure everyone is putting their best foot forward. We know how important a role they play in onboarding and training our workforce. While you're no longer here, we're appreciative if the time you spent with us.
      4.0
      Oct 2, 2024

      Review

      Administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay and great coworkers

      Cons

      Overall it's a good company

      avatar
      HomeServe USA Response
      1y
      Thanks for being part of the team. We're glad to hear everything is going well!
      5.0
      Sep 26, 2024

      HVAC Sales

      Comfort advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      They are very professional & always willing to help with questions or concerns I may have come across

      Cons

      Lot of information overload at first but once you are caught up its a pretty smooth transition

      avatar
      HomeServe USA Response
      1y
      Welcome to HomeServe! We know you're still a little new here and getting settled into your role, so don't hesitate to ask questions when you have them. After all, your success is our success. Be sure to check in with your supervisor and GM if there's anything you need to enhance your onboarding and learning experience.
      Viewing 31 - 33 of 348 Reviews
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      ReviewsHomeServe USA reviews

      Glassdoor has 360 HomeServe USA reviews submitted anonymously by HomeServe USA employees. Read employee reviews and ratings on Glassdoor to decide if HomeServe USA is right for you.