HomeServe USA reviews

3.6

72% would recommend to a friend

(348 total reviews)
avatar

Thomas J. Rusin

79% approve of CEO

63% positive business outlook

HomeServe USA has an employee rating of 3.6 out of 5 stars, based on 348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe USA employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

348 reviews
5.0
Nov 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Work at home Flexible scheduling Great company who cares about you and customers Fun atmosphere Overtime if wanted Monthly bonuses Great insurance

Cons

Sometimes the computer systems go down but we can handle it. No credit for the internet we pay for to use as work at home agents

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HomeServe USA Response
10y
Thanks for providing your comments. Very glad to hear that our work-at-home agent program is generally working for you and that you are benefiting from the employee compensation and benefits programs we offer. We’ll be certain to take a look at what better options there may be for reimbursement for work related internet expenses.
4.0
Jun 20, 2015

Call Center Rep

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It has a good work life balance. It is challenging on a daily basis, and there are lots of great people there.

Cons

During bad weather, you are still expected to be at work and often work over to cover for those who could not come in.

5.0
Dec 5, 2014
Recommend
CEO approval
Business Outlook

Pros

Hours are excellent, only work 2 Saturdays a month and its only for a few hours :), cheap ($7/ week) medical, vision paid by company!! work environment is very fun and they do a lot for the employees

Cons

I cant think of any

Viewing 328 - 330 of 348 Reviews

Glassdoor has 360 HomeServe USA reviews submitted anonymously by HomeServe USA employees. Read employee reviews and ratings on Glassdoor to decide if HomeServe USA is right for you.