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Homeside Financial

Part of Lower

Engaged Employer

Homeside Financial reviews

4.3

88% would recommend to a friend

(339 total reviews)
avatar

Michael Baynes

93% approve of CEO

83% positive business outlook

Homeside Financial has an employee rating of 4.3 out of 5 stars, based on 339 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Homeside Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

339 reviews
5.0
Oct 14, 2016

A Family!

Recommend
CEO approval
Business Outlook

Pros

Having worked for this company for 2 years, and being in the mortgage industry for 10, I can proudly say that it is one of the most supportive and enjoyable companies I have ever worked for. They strive to better their training to offer new employees needed to help their career thrive. Not only do they provide full training and support, each new hire is supplied with a mentor within the company to always have access to support they are in need of. Being a mother of 2, I have never been questioned when needing to take time to tend to my ill children. In fact, the amount of concern is honestly incredible. I can say with full confidence that I am a lifetime employee to this incredible family that we have here. Whether you work in OH, NC, FL, you will make life long friends and a tremendous support system from states away.

Cons

In my honest experience, I cannot say anything negative. If there ever was an area that Homeside needed improvement, they reach out to all employees for suggestions and advice and create a solution.

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Homeside Financial Response
9y
Thank you so much for the awesome & thorough review of Homeside! We are so glad you're having an amazing experience here! Keep up the great work in Durham!
5.0
Oct 14, 2016

Amazing company to work for!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have been at Homeside just over a year. I started as a Lending Coordinator with no mortgage experience at all. I came form the banking world, but just on the retail/customer service side. I had amazing hands on training in Setup and after just a few months, I was ready to move on to something more. I was given the chance to more to a Loan Processor position, and love it! I am excited to continue to learn with Homeside and see where I can go from here!

Cons

My training in Setup was amazing thanks to the Lending Coordinator that trained me, but my training is processing was not great. Since then I know that the company has put better training programs in place.

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Homeside Financial Response
9y
Thank you so much for the review. We are glad you are loving your position and are excited to continue learning. We will continue to make our training programs better & better!
5.0
Oct 10, 2016
Recommend
CEO approval
Business Outlook

Pros

First off, since moving my production as a loan officer has increased over 200% from my old company. If you're looking to grow as a producing loan officer, you can do it here. Also, I'm PROUD of the company I work WITH (I emphasize with and not for), and not everyone in this industry can easily say that. Homeside has far and away, without question, the best attitude and expectation for every loan that comes in the door. This is the mortgage industry, and if you've worked in the industry for more than a week you know that there is no shortage of last minute surprises that lurk around any corner of any deal. No company can change that completely, but what Homeside does so well that few other companies do is maintain an attitude of "how can we make this work and close on time" regardless of circumstances. The only thing that we can control ourselves and at our companies is our actions and our attitudes, and in both of those categories Homeside is absolutely exemplary. Dan Stitch in particular is a world class operations manager and is to credit for much of the success that outside loan officers achieve. I feel more than confident that any loan that I bring in with a qualified borrower is going to close early or on time, every single time. A few stories that illustrate that commitment despite circumstance are below: A) We had a loan set to close on Friday with the CD signed, and found out Wednesday morning that a second appraisal would be required. We had the appraisal ordered, completed, and report turned in within 21 hours, and the loan closed on time. Total time for that loan was 11 business days from application to CTC. B) Had a self employed borrower that couldn't get around reserve requirements for a 30 year fixed product, but we were able to use our Andrews Credit Union products to get him closed. Bottom line, my family, my Realtors, and I, could no be happier that I made the move to Homeside.

Cons

Training for new loan officers could be more robust, and specifically I'd like to see that include having a loan officer work through a dozen or so dummy files all the way through Velocify, Encompass, maybe even All Regs to find a work around loan program that the borrower will qualify for. Technology in the field could be of a little higher quality, but given the choice between that and our pricing, flexibility within our budgets for marketing, and other things that are prioritized within our budget I'm satisfied with that aspect.

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Homeside Financial Response
9y
Thank you very much for taking your valuable time to write us such a thorough review. We really appreciate the details and most importantly the illustrative examples you provided of your experience. Love the advice and blending "technology with a handshake" is certainly our vision & goal!
Viewing 322 - 324 of 339 Reviews

Glassdoor has 351 Homeside Financial reviews submitted anonymously by Homeside Financial employees. Read employee reviews and ratings on Glassdoor to decide if Homeside Financial is right for you.