Does Horizon Air pay their employees well?

According to anonymously submitted Glassdoor reviews, Horizon Air employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Horizon Air. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Horizon Air?

75% of Horizon Air employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Horizon Air 3.3 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Horizon Air?

Flight Attendant (109) , Ground Service Agent (55) , Passenger Service Agent (27) , Ramp Agent (27) , Customer Service Agent (21) , CSA - Customer Service Associate (10) , Aircraft Maintenance Technician (6) , Customer Service Representative (6) , First Officer (6) , Aircraft Mechanic (5) , Airline Pilot (5) , Crew Scheduler (4) , Ground Service Agent Team Capitan (4) , Supervisor (4) , Aviation Maintenance Technician (3)

What are the pros of working at Horizon Air according to real employee reviews?

"Great health benefits and flight benefits." ((in 75 reviews)); "Great benefits with airline and health" ((in 62 reviews)); "Met a lot of really great people and lived in a cool city but I can not think of anything other than that." ((in 36 reviews)); "Great health and travel benefits" ((in 25 reviews)); "Coworkers are great." ((in 16 reviews))

What are the cons of working at Horizon Air according to real employee reviews?

"Pay is a low and annual increases are minimal despite high performance." ((in 97 reviews)); "Bad management and negative environment" ((in 36 reviews)); "Long hours and mandatory overtime" ((in 11 reviews)); "No work/life balance and they know it." ((in 7 reviews)); "Station specific issues such as favoritism and micro" ((in 6 reviews))

What are the top reviewed Horizon Air locations?

Portland , Seattle , Spokane , SeaTac , Boise , Los Angeles , Sacramento , Bozeman , Anchorage , Belgrade , Bellingham , Redmond , Medford , Great Falls , Missoula , Fresno , Santa Rosa , Kent , Eugene , Phoenix , Billings , Dallas , Encino , Las Vegas , Reno , Tacoma , Wenatchee , Bend , Pittsburgh , Lynnfield

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Horizon Air

Part of Alaska Airlines

Horizon Air reviews

3.8

75% would recommend to a friend

(495 total reviews)

Andy Schneider

84% approve of CEO

83% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

3.9

Career opportunities

3.6

Senior management

3.5

Compensation and benefits

3.3

Work/Life balance

Horizon Air has an employee rating of 3.8 out of 5 stars, based on 495 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Horizon Air employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

495 reviews

3.0

Jan 22, 2026

Company has a good trajectory

Passenger service agent

Recommend

CEO approval

Business Outlook

Pros

Company has good trajectory Easy to land job

Cons

low pay poor support from management

5.0

Jan 14, 2026

Love

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I truly feel like i'm part of a family here. I cannot think of anywhere I would be happier

Cons

I can't think of any cons.

4.0

Dec 8, 2025

Great Job/Culture, Disproportionately Low Wages

Ramp/customer service agent

Recommend

CEO approval

Business Outlook

Pros

The job has great variety of interesting tasks--indoor and outdoor, mental and physical--and shifts always go quickly because of this. At my station there's camaraderie, support, and teamwork among coworkers that makes me enjoy being at work. I also like being part of a company that seems to backup their purported values such as safety and kindness. A big plus is that they provide health benefits even for part-time workers. There also seem to be a lot of options for career growth/changes.

Cons

The pay is not commensurate to the type of work that's performed/expected. You are basically doing ten different jobs with rigid/detailed regulations to know and big safety consequences if you get it wrong, for less pay than you'd make at many entry level fast food gigs. Also, the job would be difficult if you have a tight schedule, because it's rare to get off a shift exactly at the time it supposedly ends--you leave when the work is done, not at the time that's written on your schedule.

Viewing 10 - 12 of 495 Reviews

Jobs at Horizon Air

Experienced First Officer – Horizon Air

Ramp & Customer Service Agent

Ground/Ramp Service Agent

Ramp & Customer Service Agent

Ground/Ramp Service Agent