Benefits and pay are atrocious. Simply put, good talent walks out the door continually because they are laser focused on reaching bottom line profits through finding the best qualified at the lowest price. I can understand that, no one is forced to take the subpar offers and again, it is a culture thing. However, this is secondary to the horrific benefits they offer. The top tier of benefits are impossible for most positions to pay, and the tiers within the realm of affordability are pretty much useless, unfortunately. Talking $22,000 in deductibles for a family. High co-pays, limited doctors, just really needs to be re-negotiated.
Bonus payouts were....confusing at best. I honestly had no idea how it worked despite conference calls and talking to my Regional Directors. I fashion myself someone of reasonable intelligence, so it was disappointing to say the least that I couldn't understand how it really worked.
Finally, with the vertical growth, corporate is stretched too thin. While some departments like HR actually do very well despite this (love ya Juanita!), departments like Operations and Sales are just way too lean.