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Housecall Pro

Engaged Employer

Housecall Pro reviews

3.8

70% would recommend to a friend

(433 total reviews)
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Stan Chia

100% approve of CEO

73% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Work/Life balance

3.9

Culture & values

3.9

Career opportunities

3.8

Senior management

3.5

Compensation and benefits

Housecall Pro has an employee rating of 3.8 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Housecall Pro employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

433 reviews
1.0
Mar 27, 2026

Low pay, toxic work environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Product is solid -Some of the managers are good and do their best to support their teams -Remote work

Cons

-Very low pay, both for base salary and commissions. The company also recently changed the commission structure to take even more away from the sales reps based on whether customers show up to onboarding. -Company leadership is obsessed with process over results. Example: they have a sales script they score the sales reps on and spend more time focused on QA’ing that than actual results. They don’t trust their reps to be autonomous in their roles and instead micromanage every minute of their day. -The leadership team spends an hour on all-hands meetings every month bragging about how much revenue the company is bringing in and then turns around and cuts comp for the sales/customer success teams. Internal morale is low because of the bad pay and being chronically understaffed. -The company offshores every job possible which contributes to downward pressure on US employees’ salaries. Most of the good reviews on here aren’t from US employees.

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Housecall Pro Response
1mo
Commission structure tied to customer onboarding outcomes is intentional: it aligns rep success with customer success across the full cycle. Our QA and sales methodology give reps consistent performance feedback and clear benchmarks. Compensation is something we revisit regularly. For a direct conversation on any of this, the People Team is here to help. -Housecall Pro People Team
2.0
Mar 23, 2026

Apply if you have 0-1 year experience in sales

Account executive
Recommend
CEO approval
Business Outlook

Pros

Pros: Could be good for new sales reps with 0-1 years of experience. It’s a job where you can learn about performance reviews/stats and how to read a script.

Cons

There is zero growth or opportunity. This company only cares about script scores. Not the client or the employees, everyone is just a number. Your enrollment rate goals and commissions are impossible to control (or decipher). The company takes, takes, takes: 1. Time: you cannnot leave your seat unannounced 2. Draw backs on commissions earned if client cancels. Commissions and pay very low to start. 3. Must work saturdays and holidays or holidays until late evening EST. 4. Low managerial or leadership direction. Didn’t feel like a sales job, felt like a script reading job or telemarketing. Very low sales acumen and sales professionalism/experience. 5. Terrible pay and commission structure 6. Taking demos that are not in your group, class, or department due to low staffing 7. No time or structured meetings regarding product and product value 8. Unpredictable shift time changes

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Housecall Pro Response
1mo
Account Executive roles at HCP are built around structured, measurable performance, and that design serves ambitious team members who want daily, objective visibility into their results. We recognize this model resonates most with those who thrive in a high-bar, high-feedback environment, and we wish you success in your next chapter. -Housecall Pro People Team
5.0
Mar 22, 2026

A real workplace that cares about YOU

Onboarding coach
Recommend
CEO approval
Business Outlook

Pros

Great growth opportunities Amazing leaders Great values Pays and benefits! Culture

Cons

None. I have worked for many other companies and this one truly cares

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Housecall Pro Response
1mo
Onboarding Coach is a role where culture shows up every single day, and it means a lot to hear it's landing that way for you. Growth paths, strong leadership, Day-1 benefits, and values that hold up in practice are things we work hard to build. We're glad you're here. -Housecall Pro People Team
Viewing 28 - 30 of 433 Reviews
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ReviewsHousecall Pro reviews

Glassdoor has 488 Housecall Pro reviews submitted anonymously by Housecall Pro employees. Read employee reviews and ratings on Glassdoor to decide if Housecall Pro is right for you.