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Housecall Pro

Engaged Employer

Housecall Pro reviews

3.8

70% would recommend to a friend

(433 total reviews)
avatar

Stan Chia

100% approve of CEO

73% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Work/Life balance

3.9

Culture & values

3.9

Career opportunities

3.8

Senior management

3.5

Compensation and benefits

Housecall Pro has an employee rating of 3.8 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Housecall Pro employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

433 reviews
2.0
Mar 17, 2026

Telemarketing not sales

Success advisor
Recommend
CEO approval
Business Outlook

Pros

Remote work. Decent benefits. Provides equipment.

Cons

Management is passive aggressive and indifferent. Supervisors are in meetings all day. Company is focused on AI and not the pro.

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Housecall Pro Response
1mo
Managers at HCP are held to a clear standard: direct, accessible, and accountable. Our AI investments are built to strengthen how our team serves pros, giving Success Advisors better tools and sharper context. If something specific isn't working, the People Team is the right place to bring it. We mean that. -Housecall Pro People Team
1.0
Mar 13, 2026

Crumbling product team with high turnover

Product manager
Recommend
CEO approval
Business Outlook

Pros

Most people at the IC level are smart and great to work with.

Cons

Over half the product team has left in the last year or so and everyone else is fleeing in droves. C-level leadership does not know the first thing about how the product works. There is no opportunity for advancement. Priorities shift with no warning and product managers are held responsible when poor engineering code results in incidents. Oh, and you're also underpaid with only six annual holidays and no 401k match. It's a toxic culture of shifting priorities. People are frequently fired without notice or previous poor performance records. There is no announcement when this happens. You message someone and see they have been deactivated. All the positive reviews are from new employees who get rewards points after posting a review from onboarding.

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Housecall Pro Response
1mo
Product work at HCP moves fast and the bar is high. Compensation is benchmarked against market data, and the benefits structure is reviewed as the business scales. Incidents are owned cross-functionally: product and engineering share accountability by design. Ambitious team members who want to shape a category-defining product find a lot to build here. -Housecall Pro People Team
5.0
Mar 12, 2026

Quality Employer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Quality employer, great benefits, great working environment.

Cons

I won't get to meet my awesome teammates.

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Housecall Pro Response
1mo
The connection you feel with teammates you have never met in person says something real about how people show up here. Day-1 benefits and a strong working environment are by design, not accident, and it is great to see both landing the way we intend. We are glad you are part of the team. -Housecall Pro People Team
Viewing 34 - 36 of 433 Reviews
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ReviewsHousecall Pro reviews

Glassdoor has 488 Housecall Pro reviews submitted anonymously by Housecall Pro employees. Read employee reviews and ratings on Glassdoor to decide if Housecall Pro is right for you.