Skip to contentSkip to footer
employer cover photo
employer logo
employer logo

Housecall Pro

Engaged Employer

Housecall Pro reviews

3.8

70% would recommend to a friend

(433 total reviews)
avatar

Stan Chia

100% approve of CEO

73% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Work/Life balance

3.9

Culture & values

3.9

Career opportunities

3.8

Senior management

3.5

Compensation and benefits

Housecall Pro has an employee rating of 3.8 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Housecall Pro employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

433 reviews
5.0
Nov 20, 2020

As good as it gets

Vice president operations
Recommend
CEO approval
Business Outlook

Pros

Founders and culture are second to none.

Cons

Really challenging to maintain work/life balance.

avatar
Housecall Pro Response
5y
Great Founders, great culture - that is so much about our values and mission, ultimately. Our Founders have this singular view that we are here to Champion the Pro (our customer) and all decisions move towards that outcome. As a result, people join our business b/c they want to to do work that matters and have a set of values that align with their own. When people do join HCP they work really hard at making an impact and you are right, it takes a certain discipline to maintain your equilibrium. I personally get consumed with the work and the mission and have found that I have to be very intentional about creating that balance, yet when I do, my happiness, my satisfaction at work and in my life is extraordinary. Our Founders, our CEO, and certainly I recognize that our People are everything. Our ability to serve our customer, to serve our mission, is only as strong as the team. I trust that we'll always keep an eye to that priority and if we don't, please let us know. Thank you for the feedback.
5.0
Oct 22, 2020

They take good care of us!

Tech support representative
Recommend
CEO approval
Business Outlook

Pros

What can I say......other than that my experience here at Housecall Pro has been nothing but great. From the CEO down to the management team, there is transparency, support and a genuine care for their employees. In all honesty I joined this company during one of the most difficult times of my life. I lost my business of 9 years and found myself transitioning to a career that I never worked in. The transition was difficult but the support that I had from my manager Angel and team lead Andrea was phenomenal. They were with me every step of the way and gave me the courage I needed to thrive. I know this type of culture flows from the top down. I am blessed to call Housecall Pro my home :)

Cons

The Pro's (clients) can be difficult at times to work with.

avatar
Housecall Pro Response
5y
This has been a challenging year for so many people, yet we are, as you say, blessed. Our customers, the Pros, have gone from fear of failing in a Covid world to thriving b/c so many consumers, are at home taxing their plumbing, their air conditioning, their electrical systems and all the while thinking about ways to improve the place they spend 24 hours a day. That's been a boon for our customer base. As a result, HCP has done well and in turn, all the more opportunity for our team. Thank you for the feedback; great to hear that you are thriving.
5.0
Oct 16, 2020

Get Your MBA at Housecall Pro

Business development manager
Recommend
CEO approval
Business Outlook

Pros

Housecall Pro gives you the opportunity to work within several different aspects of the business. I worked across roles within the sales org and was given a tremendous amount of trust to execute my job functions. When I say get an MBA at Housecall Pro, it speaks to the real time impact you can have within the organization. Whether it be sales, marketing, design, or other aspects, you are immersed into a culture focused on moving the ball forward every single day. That kind of experience is invaluable and will help set up the rest of your career.

Cons

compensation restructures are common and in some cases may have adverse impact on your earning power.

avatar
Housecall Pro Response
5y
Great comments here, so thank you. Impact is everything and what you've realized is that each person is ultimately in control of how they can affect the upside momentum of the company and more importantly, their own personal roadmap. If you want to be the best at your IC role, you can do that; if you want to explore other departments and learn a new skill and sit in a different seat, you can do that. Make yourself invaluable to the business and the path to greater responsibility, title and compensation is soon to follow.
Viewing 373 - 375 of 433 Reviews
Related searches: Housecall Pro jobs | Housecall Pro salaries | Housecall Pro benefits | Housecall Pro interviews
ReviewsHousecall Pro reviews

Glassdoor has 488 Housecall Pro reviews submitted anonymously by Housecall Pro employees. Read employee reviews and ratings on Glassdoor to decide if Housecall Pro is right for you.