Housecall Pro reviews

3.8

70% would recommend to a friend

(433 total reviews)
avatar

Stan Chia

100% approve of CEO

73% positive business outlook

Housecall Pro has an employee rating of 3.8 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Housecall Pro employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

433 reviews
5.0
Nov 9, 2017

Customer Success Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I came from a corporate company where I was treated as just as a number and not as an individual. This company invests in you and invests in its culture and your ideas are absolutely heard. I had no idea it was possible to actually look forward to going to work everyday.

Cons

None so far that I can think of

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Housecall Pro Response
8y
Everyone should be excited to go to work each day. It seems more of a right than a privilege. Our sense is that if we create an environment where everyone can do great work, where there is trust, where you can be a part of team and own decision making, and you have a manager that serves you well, you will relish the work and running at the pace we run. It's nice to hear that we seem to be on that path.
5.0
Nov 9, 2017
Recommend
CEO approval
Business Outlook

Pros

I love the company culture, and the mission to lead pros to a better life. The founders are great mentors. Things change quickly here in positive ways. Since it's a start up, they make adjustments quickly. They value curiosity, empathy, work ethic, and creativity. Being in a sales role doesn't mean you just learn about sales, you get to learn how a start up operates and runs.

Cons

Things change quickly, so you need to be able to adapt and learn.

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Housecall Pro Response
8y
You raised a great point and though we do this by the nature of transparency across the business, it might help, at times, to speak directly about why we make certain decisions and build strategy / execution the way we do by the stage of the company. Part of the learning is not just the work, but why the work happens the way it does relative to where we are in our growth. Great that you are enjoying your time at Housecall Pro. Thanks for the feedback.
5.0
Jul 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Working here is amazing. The culture is incredible and I really enjoy showing up every day. Everyone supports each other and genuinely wants to contribute to the growth of the company. The environment is fast paced and relaxed at the same time, which I really love. I've gotten amazing training in my time here and really can't ask for anything more.

Cons

I really can't think of any cons. Some people may not like the fast paced environment but sales is fast paced everywhere so it shouldn't be a problem.

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Housecall Pro Response
8y
Thanks for the response and we are pleased that you enjoy working at Housecall Pro. I feel the same way. Our culture is remarkable and I, too, love showing up at work every day. I've said to our CEO and co-founder just about every week that I have been here - thanks for asking me to be a part of this story. You made a good point, we run fast. We have a model of ship fast, break stuff, iterate. We are committed to the idea of always having a bias towards action and learning from the feedback we receive. It's not for everyone but it appears that it's working well for you and we're thrilled. Let us know what we can do to improve the business and our culture even more. Thanks again for taking the time to write a review
Viewing 409 - 411 of 433 Reviews

Glassdoor has 488 Housecall Pro reviews submitted anonymously by Housecall Pro employees. Read employee reviews and ratings on Glassdoor to decide if Housecall Pro is right for you.