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Housecall Pro

Engaged Employer

Housecall Pro reviews

3.8

70% would recommend to a friend

(433 total reviews)
avatar

Stan Chia

100% approve of CEO

73% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Work/Life balance

3.9

Culture & values

3.9

Career opportunities

3.8

Senior management

3.5

Compensation and benefits

Housecall Pro has an employee rating of 3.8 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Housecall Pro employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

433 reviews
5.0
Jul 6, 2017

Hit the ground running with HouseCall Pro

Sdr
Recommend
CEO approval
Business Outlook

Pros

Since starting @HouseCall Pro I've had more attention from the management team than I have in any other company I have been a part of. Seeing how much time they've put in to get me up to speed in my role has made me push harder help reach our goals. The C-level execs are approachable and open with the company's vision. This is sales so expect to work hard, but you can be sure that hard work is going to be rewarded. Awesome team to be a part of! - Energetic co-working environment - Supportive management team that is always looking to improve the existing process - Excellent performance incentives

Cons

everything changes on a weekly basis - don't expect to maintain the status quo

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Housecall Pro Response
9y
Thanks for the thoughtful review. As you can tell, we have a strong ethos around investing in our People. Our success will come down to two factors - our ability to help our Pros get on the path to a better life, and the exceptional people we hire to help us with that mission. Your comment on change is legitimate. We have a strong bias towards action and we know that with that comes change, and often on an iterative basis. So yes, change comes with the territory and for some that is exhilarating and opportunistic and for a few it can be disconcerting. It sounds like, based on everything else that you shared, that you find the culture to be one that inspires you. We're thrilled that you are part of the team. Thanks for the feedback.
5.0
Apr 25, 2017

Have a Great time while making peoples lives better

Enrollment specialist
Recommend
CEO approval
Business Outlook

Pros

At HouseCall the service and the way we treat our customers TRUELY changes their lives, we give our customers a gift to run their business easier, from the Mom and Pop carpet cleaning business to the bigger fishes with X amount of trucks. We help them get one more job a day and make more money, or finish early and spend time with their family which is invaluable. At HouseCall Pro we have a group of people that are truly exceptional, everyone works as a team, have each others back and are welcoming to new people. If you have new ideas and and as long as you speak up you WILL be heard, not like other big corporations. Also as long as you do the work you will be handsomely rewarded with praise, bonuses, company parties which are PG but still fun.

Cons

Because we are a start up we don't have all the answer so things are always changing until we get it right. If you prefer a more steady job with no Peaks and valleys per-say. This might not be the best fit for you. However if you can adapt quickly, fast and eager to learn, and coachable then you might be a perfect fit

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Housecall Pro Response
9y
We start with the Pro. That's the core of our customer-centric mindset and it's so great to see that this message resonates with you (especially since you appear to be in Customer Success). We have a unique partnership with our Pros and deep empathy to help them get to a better outcome through our tech and our support. It's also great to see that you believe you have a voice and that you are heard. That's our path to winning. The right people, in the right seat, doing the best work of their career. That last piece will be true as long as everyone has a stake in the outcome and the decisions that get us there. As to your comments on Cons. You are correct, this is early stage tech. It's not Google (not yet), but Google was no different in its first five years. If we hire well, we'll have great people on our teams solving really interesting problems. Point taken on the whole company wind-downs. That's a great idea. We'll see what we can do. Thanks for being on our team and for this thoughtful feedback.
5.0
Apr 24, 2017

Great Environment with Hard Working Individuals

Sales associate
Recommend
CEO approval
Business Outlook

Pros

Been working full time for about 6 months, can't say enough good things about HouseCall. First off because of the open office and comfortable environment, there was no "growing pains" at all with my transition into the company. Everyone is open minded and friendly, and extremely hard working, it makes coming to work every day super exciting, and in turn motivating to see everyones contribution towards the company! The management staff is also really open to suggestions and encourage individuals to speak up, feels great to be part of a company that cares about their employees!

Cons

It is a start up, so process do change, but keeps things exciting and fresh.

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Housecall Pro Response
9y
Glad you have found a great fit. And thank you for the positive feedback.
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Glassdoor has 488 Housecall Pro reviews submitted anonymously by Housecall Pro employees. Read employee reviews and ratings on Glassdoor to decide if Housecall Pro is right for you.