Is Housecall Pro a good company to work for?

Housecall Pro has an overall rating of 3.8 out of 5, based on over 488 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 70% of employees would recommend working at Housecall Pro to a friend and 73% have a positive outlook for the business. The best reviews about Housecall Pro have been left by employees working as Software Engineer , Success Advisor and Enrollment Specialist .

Does Housecall Pro pay their employees well?

According to anonymously submitted Glassdoor reviews, Housecall Pro employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Housecall Pro. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Housecall Pro?

70% of Housecall Pro employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Housecall Pro 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Housecall Pro?

Enrollment Specialist (36) , Account Executive (25) , Sales Development Representative (SDR) (18) , Onboarding Specialist (17) , Senior Software Engineer (14) , Software Engineer (13) , Success Advisor (11) , Virtual Assistant (11) , Sales (9) , Team Lead (8) , Manager (7) , Customer Service Representative (6) , Customer Support Representative (6) , Product Manager (6) , Sales Development Representative (6)

What are the pros of working at Housecall Pro according to real employee reviews?

"Chance to bond with so many great people." ((in 43 reviews)); "Great team to work with." ((in 23 reviews)); "Supportive leadership and approachable management." ((in 21 reviews)); "Working remote is a great benefit" ((in 17 reviews)); "Great training" ((in 15 reviews))

What are the cons of working at Housecall Pro according to real employee reviews?

"Pay is low for the positions" ((in 31 reviews)); "liked managers fail upward and the top of the organization is barely aware of whats happening on the ground floor." ((in 12 reviews)); "No 401k match" ((in 9 reviews)); "They would not give me a why I was being let go and then I was locked out of the systems and blocked from communication with the company and their staff." ((in 6 reviews)); "Upper Management does not take feedback into consideration." ((in 5 reviews))

What are employees saying about Housecall Pro layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Housecall Pro layoffs and their outlook for job security at Housecall Pro in 2026.

What are the top reviewed Housecall Pro locations?

San Diego , Denver , Orlando , New York , Los Angeles , La Jolla , Houston , Salt Lake City , San Francisco , Colorado Springs , Seattle , Philadelphia , Tampa , Atlanta , Auburn , Caldwell , Chicago , Harrisonburg , Kansas City , Albany , Maricopa , Phoenix , Goldsboro , Raleigh , Austin , Dallas , Katy , Texas City , San Antonio , Nashville

Housecall Pro reviews

3.8

70% would recommend to a friend

(433 total reviews)

Stan Chia

100% approve of CEO

73% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Work/Life balance

3.9

Culture & values

3.9

Career opportunities

3.8

Senior management

3.5

Compensation and benefits

Housecall Pro has an employee rating of 3.8 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Housecall Pro employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

433 reviews

4.0

Feb 9, 2026

Still New but Leaving this Review for AwardCo points!

Enrollment specialist

Recommend

CEO approval

Business Outlook

Pros

remote, good mgmt, opportunities for career progression, clear KPIs, devote a lot of resources into training/onboarding in sales role

Cons

set hours [for example: 10a-7pm to start], not as flexible; compensation/benefits

Housecall Pro Response

3w

Landing in a new role and already seeing structured training, clear KPIs, and real paths for career progression reflects what we build for ambitious team members. Remote-first and metrics-driven from day one, the foundation is here to grow fast. So glad you are on the team. -Housecall Pro People Team

5.0

Feb 9, 2026

Best Culture

Enrollment specialist

Recommend

CEO approval

Business Outlook

Pros

Joy to go to work everyday

Cons

There is no cons for this job. :)

Housecall Pro Response

1mo

When a team member says it's a joy to go to work every day, that's the culture we've worked hard to build. Hearing that from an Enrollment Specialist means a lot. We're glad you're part of this team and will keep creating an environment that earns that feeling. -Housecall Pro People Team

2.0

Feb 2, 2026

Pay Not Relative to Scope of Work

Customer success

Recommend

CEO approval

Business Outlook

Pros

Work From Home - PTO

Cons

Base Pay is under market relative to scope. Company shift risk over to Customer Success/Onboarding in order to protect margins by reducing base pay and making the difference bonus dependent on metrics that seem to have been created to be hard to meet on purpose. The current pay structure is relative to that of a customer support role but with implementation specialist responsibilities.

Housecall Pro Response

1mo

After 5 years, you know we have ambitious goals and are consistently raising the bar. The scope you're describing in Customer Success, spanning onboarding and implementation responsibilities, is exactly what we need to help Pros grow their businesses. The change that you're calling out provides real opportunity for upside earnings. Reach out to your manager or the People Team if you'd like to discuss. -Housecall Pro People Team

Viewing 46 - 48 of 433 Reviews

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Jobs at Housecall Pro

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Housecall Pro

Housecall Pro reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Still New but Leaving this Review for AwardCo points!

Best Culture

Pay Not Relative to Scope of Work

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