Housecall Pro reviews

3.8

70% would recommend to a friend

(433 total reviews)
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Stan Chia

100% approve of CEO

73% positive business outlook

Housecall Pro has an employee rating of 3.8 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Housecall Pro employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

433 reviews
1.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent product, Industry is humble and honest, coworkers are an incredible group of humans to work with. Filled with empathy, professionalism and grit, helping the industry that keeps our country running.

Cons

Pay was lower than industry standards, and then last week they cut hourly wages (originally 95/5) further to pre-college wages, creating a 80/20 split with the same OTE. Leadership is blind to what works in this blue-collar industry, personable interactions and human interactions. Turning completely tone deaf to their own core values. Prioritizing quantity over quality. Constant changing of polices, a glorified prison setup(Extra responsibilities (5 new concepts/initiatives in 14 days), pay cut of $7-4 for hourly employees), with micromanagement tactics. Despite being a 'Remote' company requires to report bathroom breaks or lunches, completely different than what role originally was described as (similar to account manager). Toxic PTO culture. Quiet layoffs in the last 6 months, two departments, shady re-hiring practices to show investors false growth indicators.

1.0
Feb 1, 2026
Recommend
CEO approval
Business Outlook

Pros

work somewhere else and you’ll be happier

Cons

Decided to do a pay reduction for the foreseeable future; a four dollar pay cut from a $26 an hour job with more work added, despite payout

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Housecall Pro Response
1mo
Compensation decisions that affect team members' take-home pay deserve a direct conversation, not a form response. The specifics you've raised about pay and workload are exactly the kind of concerns our People Team is equipped to address. Please reach out to them directly so we can discuss your situation with real context. -HCP People Team
4.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people - everyone treated each other with respect. Projects themselves were challenging, and the mission was motivating.

Cons

Lots of changing priorities from the top, which made execution of projects tough. Despite offering Unlimited PTO, the company only offers 6 holidays. No offsites, which means you're role is 100% remote and you won't really get a chance to meet with your peers. Compensation is very low to market.

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Housecall Pro Response
4mo
Thank you for the honest and balanced review. Hearing that the people and mission stood out means a lot. Your specific feedback on shifting priorities, holidays, remote culture, and compensation reflects areas we are actively working to improve. We appreciate you taking the time to share it. -Housecall Pro People Team
Viewing 49 - 51 of 433 Reviews

Glassdoor has 488 Housecall Pro reviews submitted anonymously by Housecall Pro employees. Read employee reviews and ratings on Glassdoor to decide if Housecall Pro is right for you.