Houzz reviews

3.3

46% would recommend to a friend

(1,562 total reviews)
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Alon Cohen

46% approve of CEO

34% positive business outlook

Houzz has an employee rating of 3.3 out of 5 stars, based on 1,562 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Houzz employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Dec 7, 2017
Recommend
CEO approval
Business Outlook

Pros

Lots of food in the kitchen. Flexible Hours. Clean Office.

Cons

I know, using a Clueless quote for the title seems a bit trivial, but that is honestly the best way I can describe the environment at Houzz at this point in the game. I have been here for a couple of years and have gotten used to going with the flow and riding the changes wave. Whether that is related to the comp plan, new seating situation/team shift, or how Winter Wonderland is structured. I absolutely understand that in order to stay relevant as a business, we have to change. I get that, we all get that... However, there are so many fundamental problems and I don't see a feasible solution. Firstly, let me start by saying how wonderful and inspiring the CEO is. She has worked so hard and has so much passion for Houzz and her vision of it being the best home design ever. Unfortunately, a few people in upper management with their lack of experience and little respect for the worker-bees are compromising this great product. I would prefer not to have to repeat all the same complaints listed in some of the other reviews as I'm sure most get the point when they look at Glassdoor. We are grotesquely underpaid. I would understand a low salary if we were in truly performance based commission roles. Let's face it, it's not performance based anymore. Our concerns are not being addressed by the same said people people in upper management which is causing some of the lowest morale I have ever seen in a workplace. It's clear that Houzz does not care if good employees leave and little is being done to retain those of us still here.

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Houzz Response
8y
Thank you for taking a moment to share your concerns. As our company and business continues to grow, we want to be sure we are creating the best possible environment for Houzzers to thrive in professionally and personally, and this does not appear to be your experience. If you are open to a conversation, please feel free to email me anytime. My door is always open. Kristen Heimstra, Director of Sales (kristen.heimstra@houzz.com)
1.0
Apr 13, 2017

Run for the hills.

Recommend
CEO approval
Business Outlook

Pros

You won't be the only person miserable here--you can be miserable with friends too!

Cons

I’ll begin this long-delayed review with a quick history lesson. Remember the Gilded Age in the late 19th century? It was a time in history with tons of corruption, financial, and social problems being covered up with a gold mask of economic growth? Well, history is repeating itself. Houzz may be pretty on the outside and hiring like crazy, but it's nothing but a bunch of garbage covered in gold, and it will behoove you to read the rest of this review before sending in your application to work here. On the outside, Houzz seems like a dream come true. I worked there for a couple years, and I remember thinking I struck gold when I was hired after seeing the fully stocked kitchen and beautiful office. We were told we had the opportunity to make well over 6 figures without a problem, and we had many more opportunities to build a career. But be warned, the management at Houzz is spewing nothing but trash out of the mouths on their pretty, deceptive faces. The sad thing is, I think the company itself had (and perhaps still has) a lot of potential. This potential is being absolutely destroyed by the pathetic joke that is “management” at Houzz. None of these managers have any real experience at Houzz, but as long as you have slapped a smile on your face and become everyone’s yes-man, you’ll move up in the ranks quite a bit. The only thing I ever saw them doing was focusing on their social media, making this seem like the world’s best job. Oh, and how could I forget—they also add the dozens of fake 5-star reviews on Glassdoor which all seem quite similar, and will probably be sandwiching my truthful review very shortly. Those are direct orders from the person leading the OC office, but I’ll get into that disaster of a person in a moment. Don’t ever dare to ever complain about anything or question something in this office—you’ll pretty much be blacklisted and will ruin any chance (if you even care) of moving up. Moreover, the goals at Houzz are ridiculously unrealistic, and I could probably count on my fingers how many people actually meet those numbers. Management will probably fail to mention that to you while they’re hyping you up for a job here. If you do want to meet your numbers, you’ll probably need throw your sense of morality in the trash and sell your soul to the devil, since lying is the only way you can sell their advertising platform anymore. The person in charge of this office is a monster. He has no concern for any of the employees here, and the only thing he’s good at is ordering employees to fill his personal fridge with diet cokes. He’s constantly changing the commission structure and frames it as if you’ll be making more money, but you’re actually getting screwed over. He’ll announce all these “favors” in an office-wide email, and don’t forget to thank him when he emails you all the wonderful things he’s doing for you! The management remembers who is explicitly thankful for his generosity using “reply all”, and if you don’t say thank you, you probably won’t ever get promoted. To add to it, I was at this office long enough to know he’s been in a couple lawsuits for harassing women in the office. And yes, he actually recruits his minions in management to write the excessive, fake, 5-star reviews you've likely read by now. I've witnessed it myself. Upon quitting, I learned from HR that the turnover rate at this office was pretty high (shocking, I know), but I'm probably not allowed to post that information here. Either way, I doubt it’s changed. You probably won’t be able to find out if that’s been updated though, since the whole HR team just quit. My advice, if it hasn’t been clear yet, is to run for the hills. You’re better off working literally anywhere else. And to finish this little history lesson, the Gilded Age ended with the rise of the Progressive Era, a movement where activists work to reform the corrupt policies and overthrow the businessmen and politicians that created the disaster. Let’s hope Houzz will have its own Progressive Era, and get rid of the clowns running this circus.

1.0
Oct 27, 2016
Recommend
CEO approval
Business Outlook

Pros

Fully stocked kitchen and a modern, trendy office.

Cons

If you're looking for a job that makes you feel appreciated, useful, or that you are doing something of importance, this is not it. Almost every employee is a recent college graduate who is so new to the workforce that they don't recognize how underpaid or undervalued they are, and that is what the managerial team relies on. The job descriptions online are vague for a reason and that's because Houzz does everything they can to hide the fact that this office is a call center. You'll be told that all they want is for you to be happy here and that the culture of the company is their biggest focus but the truth is that your value directly relates to the number of sales you make and nothing more. Everything is filtered through the top 3-4 people at Houzz who are too self-involved to ever recognize their employees are unhappy and are too inexperienced to ever make any sort of positive change. Most managers below them are inexperienced, have no formal managerial training, and have no real power in any decisions- even those directly related to their team members. The top 3-4 managers try their best to maintain the "illusion" of Houzz in that the culture is the most important part and everyone here is extremely happy but that only exemplifies the disconnect even further. Finally, their product is failing. It simply does not work like it use to but management is still insisting that impossible sales goals need to be met. When an employee is struggling, they are not encouraged and motivated in a positive way but rather are passive aggressively scolded and threatened and made to believe they are the sole problem. Sadly, this review will probably be buried immediately by suspiciously similar 5-star reviews within a few days. That just means the typical group of happy employees received their cue from management to go in and leave another positive review to bury the bad ones. To anyone looking to apply at Houzz, my advice to you is to listen to the negative reviews. They are the most accurate description of what the 500 employees of this company experience on a daily basis.

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Glassdoor has 1,679 Houzz reviews submitted anonymously by Houzz employees. Read employee reviews and ratings on Glassdoor to decide if Houzz is right for you.