In many ways, the company is still being run like a start up. The lack of processes (or illogical ones with 15 hoops to jump through) has crippled execution. When you are new, or even have been there for several years, and ask what certain processes are, you just get shoved around to several different departments with no definitive answer. Senior leadership needs to step up and set these in place. There is also no unified platform for employees to effectively communicate or share files (not even Slack), something they keep saying they're working on. Depending on your boss and dept, there can be a serious lack of work life balance in New York office.