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      HubSpot

      Engaged Employer

      HubSpot reviews

      3.4

      54% would recommend to a friend

      (4,183 total reviews)
      avatar

      Yamini Rangan

      63% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      4K reviews
      5.0
      May 25, 2018

      Growing Company with Potential for Personal Growth

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay and benefits, flexible work hours, intelligent/hard working colleagues, and a great campus

      Cons

      401k match is low comparatively and work/life balance can be strained during busier periods

      avatar
      HubSpot Response
      8y
      Thanks for the review! Really appreciate it. We are working super hard on the life-work fit side of things to help folks strike a better balance, and we definitely hear folks saying they want us to keep an eye on our 401k as we grow, so thanks for sharing your thoughts--we'll keep them in mind as we think about our 2019 plans. Sincerely, Katie
      5.0
      May 16, 2018

      How good can it really be? Short: Really good.

      Customer success
      Recommend
      CEO approval
      Business Outlook

      Pros

      Every part of the interview process was extremely well thought out and honestly enjoyable from a candidate stand point. The team really puts the effort into understanding your baseline for Inbound and if a good fit after the initial video interview (worst, most awkward part for me) and phone screen making sure the candidate is set up for success when talking to a hiring manager. You definitely get put through the gambit during the onsite portion. I spoke to three managers and two directors in 30 minute sequential meetings. All were great, but particularly the Service Director. It really wasn’t an interview after the first minute or two of talking to him. It was a conversation, and an insightful, engaging one at that. A++ From the minute you’re brought on, you have a huge wealth of freedom and autonomy to just get things.. done. Everyone deeply believes in the company and the product and I may have had one or the other in previous roles but rarely if ever both with other companies. Definitely cool.

      Cons

      Training can at times lack structure. There were times during the two week training you would come in, have a session for an hour and have a blank calendar the rest of the day. Perfectly fine if you use good judgement (hint) but you may struggle if you’re not used to building out your own day or if you learn best in traditional student-teacher dynamic.

      avatar
      HubSpot Response
      8y
      Thanks so much for the thoughtful review and for joining our customer success team, we are so glad you're here and grateful for your impact on our customers globally. I love the callout you included around autonomy and passion for the product and mission--I'm delighted you feel that way. I think your point on training is a fair one--we always struggle with the blend between autonomy in the new hire experience and too much structure, but we have been working on a bit more of a hybrid model there that I hope helps in this long-term. I also love your passion for feedback-I think we've done a lot of work to help improve this, but still have work to do given how much we've grown over the last several years--we are working on it and hope to make you proud with our continued evolution on that front. Hope that helps and thanks again for the thoughtful review! -Katie
      4.0
      May 15, 2018

      CSM

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a great place to work

      Cons

      I have nothing negative to say.

      avatar
      HubSpot Response
      8y
      Thanks for all your help building our customer success at HubSpot, and for sharing your feedback with this review! -Katie
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      Glassdoor has 4,772 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.