HubSpot reviews

3.4

54% would recommend to a friend

(4,182 total reviews)
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Yamini Rangan

63% approve of CEO

48% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
5.0
Apr 25, 2018
Recommend
CEO approval
Business Outlook

Pros

The company culture is amazing and there are many perks to make the out-of-work life good as well

Cons

I don't have too much to say that's negative

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HubSpot Response
8y
Thank you so much for helping our Dublin team grow and for supporting our customers as they succeed with our platform, I'm very grateful for all your hard work and for your feedback here, thanks for sharing it! Hope to see you when I'm over in Dublin for Inspirefest! Sincerely, Katie
5.0
Apr 23, 2018
Recommend
CEO approval
Business Outlook

Pros

Completely results driven promotion structure - if you perform you get promoted period. Typically use to the politics behind in-line promotions from other sales organizations so it's a breath of fresh air to know if you bring value to the company, are a high-producer and a good person to work with you will be rewarded. I really love the people I work with.. we higher on culture really well and i've seen fantastic sales people not hired as they weren't seen as culture fits. Unlimited leave and solid balance on work/life balance Very flat structure - exposure and access to Execs is very easy One of the most transparent organizations ever, the humility of the C-suite, the regular candid posts and communications on both wins/losses is just amazing considering the size of our org Top class inside-sales training, you spend a lot of time overseas in product training and have regular training after you come back as well. Once you return you have a senior sales rep to shadow and you are also put on a lengthy "ramp" to get you ready for a full quota. Regular sales competitions with equity, cash, travel prizes The product/vision is something you can really get behind if you are passionate about helping businesses grow

Cons

HubSpot has traditionally hired a certain type that really want to over-perform - but this has resulted at times in a sales org that doesn't take as many breaks as necessary. We have unlimited leave (completely paid for) but not as many people feel OK to take it . Very sales driven org and have seen examples of a top sales rep get away with a lot more discrepancies then typically would be allowed. Really reminded me that results can matter more then doing the right thing but this was the only time I have been disappointed by management. You have to be either really talented or work very hard when you first begin to do well- a lot of our sales managers are either new or promoted from top senior reps which means they can't teach to sell the solution yet or they are only just learning how to manage people. Expect to pick things up quickly or rely on senior sales reps.

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HubSpot Response
8y
Thanks so much for the thoughtful review and reflection on life at SydSpot, I really appreciate all the time and effort you put into this. A few thoughts: love that you feel we get hiring right for culture adds, and that you felt equipped to get to work with our product and new hire training, that's great news. I don't like hearing discrepancies in "how" people get their work done based on performance, so obviously would love to hear more there if you're comfortable sharing--the expectations of everyone, regardless of whether they are top performers or not, should be of high integrity and customer-centric behavior. We'll keep working to make you proud of both our management and our leadership and vision here, thank you for the feedback and for all you're doing to help us grow in ANZ and beyond! -Katie
3.0
Apr 22, 2018

Sales Positions Should be Called "Creative Outreach Rep"

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Dogs in the office, food, beer, lots of young employees (feels like college)

Cons

The Business Development role and Inbound Growth Specialist role are more so a "creative outreach role." Almost all training revolves around just getting someone on the phone. The best performing BDR's were promised a promotion in 10 months but it really ends up being at least 13. I don't think the product was that good and Corporate Sales is a failing segment. DO NOT work in the corporate segment at HubSpot.

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HubSpot Response
8y
Sorry to hear that your time at HubSpot was less stellar than you expected--you're right that for many folks it ends up being 12 months to a promotion, so we've worked to set better expectations there up front in the recruitment process. With that said, our BDR program has a ton of learning and coaching opportunities that we believe really help serve as a catalyst for a career in sales at HubSpot and beyond, so I would push back a bit that our BDR program is simply around outreach. Nonetheless, I appreciate the feedback-we'll use it as we always do to improve and grow our experience and expectation-setting for BDRs coming in. Sincerely, Katie
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