HubSpot reviews

3.4

54% would recommend to a friend

(4,175 total reviews)
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Yamini Rangan

63% approve of CEO

48% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,175 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Sep 12, 2017

Working at HubSpot

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people Great benefits if you take advantage of them

Cons

Pay is not great The turn over rate is high The internal growth is laughable at best 401k match is sub-par

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HubSpot Response
8y
Thanks for writing up the review and sharing your feedback with us, I really appreciate it. On internal growth, I would push back a bit on its availability, but we are working really hard on investing in our managers and ensuring they have the tools and resources they need to support all of our front line employees. I hope you can see and feel the results of that investment in the months to come, thanks for helping us get better as we grow, and for your feedback. Sincerely, Katie
5.0
Sep 12, 2017

Finance

Recommend
CEO approval
Business Outlook

Pros

Great company to work for, and everyone is very friendly & willing to help

Cons

Keeping up with the diversity

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HubSpot Response
8y
Thanks for the review and for serving as such a critical backbone to the company--we'd be lost without finance. I also appreciate the feedback--we are working really had to move the needle on both diversity and inclusion, and to keep heading in the same direction while maintaining alignment--thanks for all that you do and for taking the time to write a review! -Katie
4.0
Sep 12, 2017
Recommend
CEO approval
Business Outlook

Pros

To use a baseball analogy, truly feel like we are in the 2nd inning here at HubSpot even with a lot of success thus far. There is nothing that fires me up more than being on a growing team and moving from a mere application, to a stack of tools, to eventually a platform and figuring out how to become a facebook, amazon, oracle, etc. catered to SMBs. The possibilities really are endless for the company from that perspective as they have gone from Marketing tools, to Sales tool and more. As an individual contributor, the possibilities are endless as well for what career path you want to carve out assuming you can over perform.

Cons

What makes me nervous as we push to this idea of becoming a platform, is the speed in which we do it. I've worked for companies where they thought the timing was right to add fuel to fire and as a result essentially spontaneously combusted because things needed to be ironed out internally first before truly thinking up hyper growth. Also, transparency I think is becoming more of an issue. As an organization who preaches how transparent we are, I think this has become a little distant compared to years past for front line employees to the c-suite....even though we say we are transparent. January is shockingly not that far away and I think there is a ton of unknown still on a month to month basis.

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HubSpot Response
8y
Thanks for the thoughtful review, and for helping our prospects and customers grow with HubSpot. I love that you called out how individual contributors can grow here and how our SMB strategy has you fired up for what's to come, both are great reasons to work here. Great pushes on both platform speed and transparency--on the transparency front, I think it's less our willingness to do it and more investing the time to ensure we over-communicate on this front, so will happily think about how we can improve here and welcome your feedback if you're comfortable sharing separately. Thanks as always for the thoughtful push and feedback, I really appreciate it. Sincerely, Katie
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