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      HubSpot

      Engaged Employer

      HubSpot reviews

      3.4

      54% would recommend to a friend

      (4,172 total reviews)
      avatar

      Yamini Rangan

      63% approve of CEO

      48% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.4

      Culture & values

      3.4

      Work/Life balance

      3.2

      Career opportunities

      3.0

      Senior management

      HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,172 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      3.0
      Mar 26, 2026

      Customer Success is BRUTAL

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Culture Benefits Remote Work Product Company Recognition

      Cons

      Pay-Took away RSU and reduce commission Workload- Expected to schedule 80 meetings a month Leadership - KPI constantly change and management NEVER has the answers. Enablement is not good Alignment- Sales is not aligned with CS at all. They constantly over sale just to hit targets because they get fired after a 3 months of not hitting targets

      3.0
      Dec 19, 2025

      Mix of good & bad

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team was really great Worked with a lot of very smart & kind people

      Cons

      Layoffs after many times of CEO saying "no layoffs coming" Layoffs that are packaged as reorgs Heavily favors more tenured people

      3.0
      Nov 6, 2025

      Very inexperienced Customer Success Leadership

      Lead customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong pay (just pay not benefits) if you’re able to hit the insanely high metrics

      Cons

      Customer success leadership is extremely inexperienced. Most manager, directors, VPs and even our chief customer officer has never held a customer success role outside of Hubspot and it shows. Metrics change every 6 months, “urgent priorities” change every 30 days and there is no room to fail even if there are learning to be had. Leaders don’t listen to their individual contributors. Managers and directors push for “toxic positivity” that leads to culture of being on eggshells. When confronted about burn out leadership’s recommendation is to consult your doctor.

      Viewing 394 - 396 of 4,172 Reviews
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      Glassdoor has 4,761 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.