HubSpot reviews

3.4

54% would recommend to a friend

(4,172 total reviews)
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Yamini Rangan

63% approve of CEO

48% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,172 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Oct 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Best product in the market, great reputation compared to competitors. HubSpot seems to be evolving with AI and doing all the right things from a product mix POV. Friendly coworkers, not a lot of gatekeeping with selling secrets etc. The Sales Directors are all fantastic, though the mangers under them can really be hit or miss.

Cons

BDR promotions from within known as L1's are paid around 25k less w no RSUs (and having to sell 53k to promote to L2) despite performing far better than external hires that come in making 147k. Its disrespectful to the sales talent you helped cultivate. Especially because the SB org is now hiring EXTERNAL BDRs without closing experience! Due to high attrition rates of reps coming off ramp, the L1s and L2s are now getting a 1.25x multiplier on every dollar they sell, while L3s and L4s are getting 1.1x. This is totally unfair and gives a massive advantage to the L2s over the tenured L3s and L4s. Its a slap in the face to reps that promoted to L3 and L4 when it was "tough sledding" to say the least over the past 18 months. There will be several L2s that make Presidents Club (and make more money) over L3s who sold as much or more MRR as them due to this unfair multiplier. For a company that prides itself on fairness, this is completely and utterly wrong. Sadly it feels like SB leadership doesn't care because most of the reps in the org are L2s.

3.0
Oct 27, 2025
Recommend
CEO approval
Business Outlook

Pros

• Fantastic internal dev tools • High-octane, smart, largely friendly coworkers • Commitment to flexibility of fully remote working culture • Focus on continual employee growth, with financial and career upside

Cons

• High performance culture has only gotten more intense over time • Widely unpopular productivity metrics that track weekly PR count, Slack channel support requests resolved, individual vs. team velocity • Management model of tech lead + EM means the person actually responsible for performance and compensation reviews barely interacts with their engineers on a daily basis (especially when fully remote) • On-call load can get horrendous between PagerDuty alerts and support channel questions • Campy, inauthentic top level leadership trying to run a large, mature public company like a 2010s era Silicon Valley startup HubSpot has become obsessed with squeezing higher productivity out of their software engineers, going from literal "green squares" tracking on GitHub to a set of manufactured velocity metrics on an internal dashboard where managers can compare individual performance to that of other members of the team. Look around at the other reviews on here and peer online company discussion platforms. Talented and hard working engineers are being PIPed and let go with poor justification of not meeting delivery expectations based on highly subjective interpretation of contribution metrics. The competitive environment breeds manufactured stress and discontent within the engineering org due to the constant push for development speed at all costs. The caveat here is, while all engineering teams are tracked by the same performance metrics, it's largely up to your relationship with your tech lead and your manager to bring context to those numbers when it comes time to evaluating individual contributor performance. There are pockets of HubSpot engineering that, while maybe not "chill", are at least more supportive or have better team collaboration dynamics that can make it possible to thrive within the system.

3.0
Aug 10, 2025

Pros and cons

Recommend
CEO approval
Business Outlook

Pros

Great product and market reputation, awesome colleagues, good pay and benefits, remote work forever

Cons

It’s not what it was 5 years ago. People come and go so quickly and it’s easy to feel disconnected from the bigger picture company initiatives. Teams get stuck in siloes and it can be difficult and slow to make necessary changes that make it tough to do the job

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HubSpot Response
10mo
Thanks for sharing your feedback — and for the perspective you’ve gained from experiencing different chapters of HubSpot. We’re glad to hear you value the product, colleagues, and flexibility we offer. We also understand your perspective on how things have changed over time — as HubSpot has grown, we’ve seen more movement across teams and the need for added structure, which can sometimes create siloes or slow down change. Our leadership is focused on unblocking siloes and exploring ways to improve cross-team collaboration so work can move faster and employees feel more connected to our broader priorities. Feedback like yours helps guide that work, so thank you for taking the time to share it. – The People Team
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