HubSpot reviews

3.4

54% would recommend to a friend

(4,175 total reviews)
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Yamini Rangan

63% approve of CEO

48% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,175 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Aug 17, 2023
Recommend
CEO approval
Business Outlook

Pros

- Platform: it really is amazing. It is just as powerful as its two main competitors, but it is so much easier to use. It demos very well and people know who we are. - Innovation: They are making changes and improving the platform. - People: I keep waiting for people to be rude or not helpful. Just not going to happen. The culture is solid.

Cons

- The Corporate Division is a combo of mid market and small enterprises. Just know that. We are not going into the enterprise market anytime soon (as a company effort). There is a lot of greenspace still to grab in the 200-2000 market. Just make sure you understand that and you will be closing a lot of small deals. If that is what you want to do, then this is the place. - Despite what leadership says, it is a lottery in terms of getting good or big leads. Now, you can do a lot with your BDR and increase your luck for sure, but the big deals come down to pure luck. I will say you still need good sales folks to close them. Getting the big lead is where the luck stops. - Terriroties are crazy. It is a team territory, and you get 50-70 top companies, and then you build your territory from there. It is nuts. There is so much to learn when you get her, and you have to worry about making sure you have the correct type of companies in your territory. - Everything that folks are saying about the division is mostly true. In the Corporate Division, you will be put in a special club (they actually call it a club) if you make below 70% in any given single month. If you blow out your quarter in the first month, then are below 70% the next month, you go on it. This is very much a micromanaging company. - 90% of the front line mangers are just there to report and move people out. It is actually bad for a manager to have a team of tenured reps as they will have full numbers. If you can sell, you will blow out your ramp number (which is VERY generous at 10+ months). We have a leadership issues. The second line are not much better as they were just promoted up with a small business mentality. - Onboarding is a joke. If you cannot or not willing to learn how to demo on your own, don't come here. Managers do nothing to help. Now, if you are good, and willing to work, being able to demo the product is a HUGE weapon. You will have to be self taught. - C level leadership is trying to make a one size fits all for each division for processes. Makes zero sense but I see why they are doing it. - You can make a great living here and sell an amazing platform, but just be aware of what you are getting into.

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HubSpot Response
2y
Hi there, thanks for the pretty direct feedback on sales, tough as some of it is to read. There's a lot to improve from it, but what I'm most focused on is the onboarding and the fact that folks don't feel like they are getting help from their managers if they are stuck. If you're comfortable doing so, please send me an email with what you're seeing so I can follow up on it. If you don't, I totally understand and respect that, but to me that's one I want to ensure we dig in on as a team. Thanks for the feedback either way and have a great weekend, Katie
3.0
Jun 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Amazing product - the future is exciting! Benefits Awesome coworkers

Cons

Terrible sales leadership Toxic sales culture Sales leaders do not uphold HubSpot’s company values Senior leaders only promote sales leaders based on numbers resulting in massive widespread culture issues Terrible at supporting sales people returning from parental leave. Lots of reps end up on plan or let go which is horrible

3.0
May 7, 2023

It depends on the team and time

Recommend
CEO approval
Business Outlook

Pros

The company tries to make workplace a psychologically safe place (but this is "trying" and this doesn't mean every team is psychologically safe). However, I would have to say, in terms of this, it's definitely above average compared to other companies.

Cons

No opportunities for actual growth. They will keep telling you to grow your skills and contribution like a superman but your salary or title won't grow 99% of the time. Every team isn't created equal. Your experience at hubspot will really depend on your manager and manager of manager etc. One team will be super micro managing and stressful to be part of while other teams are better. They will lay you off with absolutely no notice if they decide to save money or for whatever reason.

Viewing 433 - 435 of 4,175 Reviews

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