HubSpot reviews

3.4

55% would recommend to a friend

(4,153 total reviews)
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Yamini Rangan

65% approve of CEO

49% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,153 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Jul 14, 2021
Recommend
CEO approval
Business Outlook

Pros

The ramp up period at HubSpot is nice because you will get paid your first 6 months a good amount even if you don't close a ton - this is helpful financially

Cons

My old manager at HubSpot still pops up in my nightmares, although less than before. I quit HubSpot without another offer as my mental health was at an all time low, and no I was not new to Saas sales, AE life, or upset about the lack of work/life balance. My best advice is to read the HubSpot tell all - Disrupted - before joining this company in sales. I have never been more gaslit in my entire career, months after quitting I realized "complaints" people were making about me to my manager were in fact very likely fake and used as a mechanism for fear. I was told for months I would get fired, put on performance plan, etc and when I asked for the plan in writing, I was told my metrics were actually not poor enough to be put on plan. It was all fear mongering and gaslighting. Hubspot will come across as "woke", but it couldn't be further from the truth. I was told as a woman I was too aggressive (it's sales), and people were uncomfortable with my energy and my participation in group sales training as I was without tenure and not at 100% attainment. The day I decided to quit HubSpot, my manager said something to me I can't put in writing, but it was so grossly inappropriate as it related to male private areas. HubSpot is sexist, if not also racist (there are a few token people of color on the sales floor). HubSpot will also pretend to care about mental health and unplugging - the only time I was told to take time off was to "consider medical leave if I wasn't going to hit quota." If you're reading this and thinking about quitting HubSpot, do it. Most of the people I started with quit within a year (once a fat chunk of their stock vested), and we've all come out the other side and commiserate often on how brainwashed we were to think HubSpot was the golden goose of tech, when nothing could be further from the truth.

1.0
Jul 1, 2021

Microaggressions, Gaslighting and Racism

Recommend
CEO approval
Business Outlook

Pros

Work life balance C-Suite Events Easy to navigate company Not hard to build community and connect with people

Cons

-I observed POC primarily being awarded opportunities related to DI&B, but not given the support, coaching, championing or opportunities to continue to advance in their career. Their skillset & great work work isn't taken seriously and they just get asked for DI&B things, -Leaders gossip and power-trip a lot. (like saying certain people aren't "fun enough" or "likeable") -HubSpotters who've worked at the company 5+ years were like the cliquey popular kids in Highschool who get rewarded just for being popular and make everyone feel left out. -Instead of providing actionable, constructive feedback, Leadership plays favorites and gives feedback based in emotion, typically tied to how much they like you or not. - If you challenge Leadership, even on appropriate matters like operating models or direction, you're labeled as someone who takes feedback poorly or called a "bad apple" (which a colleague of mine was actually called speaking up too much). -Everyone under Manager level in CS is severely underpaid.

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HubSpot Response
4y
This review is deeply unnerving on a number of levels, and I'd welcome the opportunity to connect directly if you're open to doing so so I can hear your feedback. Regardless, will ensure I work with CS leadership to look at exit data and any other feedback we can learn from--this is the opposite of what we stand for as an organization, so will partner with our BP team and leadership to understand what we can learn from this. -Katie
1.0
Feb 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Getting to keep my stupid Macbook made telling my spouse and kids that I lost my job was great.

Cons

I worked at HubSpot for a year and in my experience, the Culture and HEART stuff is bs. I was one of many laid off and for a company that cares so much about transparency, they shifted from “No Layoffs, to Layoffs possible if things get bad, to… Sorry we are laying you off.” This was in a matter of 90 days and 30 days before that the company leaders were celebrating smashing the sales goals so this layoff was simply a stock bump. Look at the price of the stock change from Jan 31-Feb 5 2023. For a company that said in December, “Worst case scenario only we will lay off, and sent companywide emails about smashing their sales goals, it’s pretty crappy to read an email the last day of January telling me that I am laid off.

Viewing 4 - 6 of 4,153 Reviews

Glassdoor has 4,742 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.