HubSpot reviews

3.4

54% would recommend to a friend

(4,157 total reviews)
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Yamini Rangan

64% approve of CEO

49% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,157 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Apr 16, 2025

Very different company in just a few years

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I joined as the company was going through an accelerated period of growth and had recently won awards for its company culture. The company prided itself on transparency, leading with empathy, and a flexible remote-first culture. I learned about this through the interview process. Likewise, there were excellent perks at the time of joining, which included RSUs, unlimited PTO, potential promotions that could happen at any point in the year, and free books for our continual growth and development.

Cons

By the time I left in 2024, a lot of the benefits were rolled back and so was HubSpot's culture of transparency. I've never been at a company where there was such a disconnect between what people would write about on LinkedIn (optimistic stories and news designed to drive excitement about the company) and the actual employee experience. For reference, HubSpot is not my first company of this size. Some example employee experiences that stand out included: - Sudden and poorly communicated layoffs for specific employees, not even a team or division. Would typically find out only through Slack that someone was gone even though that person may have been in a high-visibility role. - A culture where employees were afraid to give constructive feedback to management for fear of retaliation (a sudden PIP for an otherwise until that moment stellar performance).

1.0
Mar 16, 2025

Garbage place to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote culture, pay was alright

Cons

Is this a cult or a company? I don't get it. God forbid if an IC has a disagreement, it goes against HEART values. It's clear to me Hubspot has no vision. They're just following what everyone else is doing. it's why they overhired when the rest of the tech industry did. It's why they pushed for significant layoffs and are cutting benefits month over month. It's why they're so deep into AI without truly understanding its value. Hubspot has always sold itself as a company with amazing culture. It's no longer the case. Please don't fall for it.

2.0
Jun 1, 2023
Recommend
CEO approval
Business Outlook

Pros

HubSpot has good benefits and the support front line managers and other support reps are friendly and willing to help.

Cons

HubSpot has very rapidly declined in how they treat their employees and the lack of accountability in upper management. Right now most support reps are staying due to their unlimited holidays but if this was removed there would be a massive exodus. There is no incentives for hard work and the salaries are mediocre. There was also a feeling that it was impossible to get out of support through internal mobility . People with experience and Master degree being stuck in this team for years. Recently, more and more highly skilled employees are moving on to other companies after trying to get promoted over 8 or 9 times.

Viewing 94 - 96 of 4,157 Reviews

Glassdoor has 4,746 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.