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      HubSpot

      Engaged Employer

      HubSpot reviews

      3.4

      54% would recommend to a friend

      (4,157 total reviews)
      avatar

      Yamini Rangan

      64% approve of CEO

      49% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.5

      Work/Life balance

      3.4

      Culture & values

      3.2

      Career opportunities

      3.0

      Senior management

      HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,157 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      2.0
      Jun 12, 2023

      Culture of fear - Lack of Inclusive Environment

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work Life Balance is felt. HubSpot recognizes the importance of this. Autonomy and Empowerment.

      Cons

      One of the most concerning aspects is the prevailing culture that demands conformity. If you do not conform to the established norms and hesitate to challenge existing ideas, you are quickly labeled as a troublemaker or disruptive. Instead of fostering a learning environment where new ideas are welcomed, they tend to isolate individuals who don't conform, making it difficult for them to thrive. HubSpot's resistance to diversity and differing perspectives creates an echo chamber where innovative thinking is stifled. It is disheartening to witness the missed opportunities for growth and improvement that could arise from embracing a more inclusive culture. Moreover, the consequences of not toeing the line are severe. Those who dare to challenge anything often find themselves on the bad side of management, facing subtle retaliation and sometimes even attempts to push them out of the company. This behavior only further perpetuates a culture of fear and inhibits personal and professional growth.

      5.0
      Jul 20, 2021

      The investment in culture is real

      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      When I joined HubSpot, I wondered if the marketing around their culture was real... a healthy skepticism I maintained for probably my first whole year. Now that I've been there for a while, I can attest that it is indeed real and everyone works hard to hold the bar high. I really like how we keep the focus on customer impact & spend less time trying to emulate competition or react to short term market trends. The focus on the customer also makes it easy to make the hard internal decisions - we do whats best for customer when at all possible. As for how they take care of employees, I specifically like how they do consistent employee net promoter scores and then review as a management team (director and above) to take action on any pain we find.

      Cons

      There are sometimes competing priorities that make it hard to know what's ideal to focus on. If we're launching a new Hub, is it important to grow that Hub or more important to make the rest of the platform (5 hubs) more valuable? Some leaders would say the latter, but rate you on the former. Probably just life in the big city, but a single unified go to market engine can create fiction with an org that serves 4+ personas with 5+ hubs in 7 major markets spread across Small / Mid / Corp segments. Whew!

      avatar
      HubSpot Response
      4y
      I am so sorry, I'm not sure how I missed this this summer, so I apologize. Thank you for being a VP with us and for this thoughtful review. In particular, I like your note on the competing priorities (I feel it too!) and your push on us staying involved and invested--you have my word that isn't changing! Thank you for making the time to write this and for being a valued senior leader at HubSpot! Sincerely, Katie
      1.0
      Oct 4, 2015

      All hype - no substance

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Located in Cambridge, where there is a good Tech scene. Hubspot does some work in Big data that is of interest to a lot of people trying to get into Tech

      Cons

      There is just so much bureaucracy and politics within the company that it creates a lot of confusion and uncertainty. You can never be sure what your career path will be at Hubspot as most decisions are made behind close doors and poorly communicated. Also,I am actively looking for other Tech jobs in the Cambridge area and am noticing that brand value for working at Hubspot id falling fast. ADVICE for new hires: Get everything in writing and don't accept any verbal promises

      avatar
      HubSpot Response
      10y
      Thanks for the feedback, and sorry to hear that your experience fell short of your expectations and frankly of what we expect for ourselves and for our employees. While I don't agree that the brand value of working at HubSpot is falling, I do want to actively make sure that there isn't a gap between what folks think they will be doing and experiencing every day and what working here is actually like, so would love to hear from you more specifics on where we can improve there if you're up for a conversation on this one--we are constantly looking for ways to improve every part of the candidate and employee experience, so anytime you're up for a conversation, I'd welcome it.
      Viewing 91 - 93 of 4,157 Reviews
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