HubSpot reviews

3.4

54% would recommend to a friend

(4,157 total reviews)
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Yamini Rangan

64% approve of CEO

49% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,157 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Mar 22, 2023
Recommend
CEO approval
Business Outlook

Pros

I have been at HubSpot for a long time and at this point in time, there is probably a 25% chance you have a Tech Lead who takes ownership for their role and team and is invested in the development and coaching of their individual contributors. If you get one of these tech leads, you can feel confident you will be in good hands and receive actionable and valuable feedback. There are strong mentors and empathetic people at HubSpot, but in 2023 those in management roles are rare. If you're on a good team with a good TL, it's possible you won't know how bad it is on other teams.

Cons

Tech leads have no ownership or responsibility for their team. Problems that occur are treated as the fault of individual contributors and not the tech lead responsible for training them. Tech leads do not know how to be invested in the growth of their engineers. I wish I could share some of the feedback and reasons for termination I've seen peers be given. People are being humiliated in public slack channels and their feedback/reasons for termination are lists of pedantic communication points with no proof the tech lead ever tried to coach or help them. These tech leads are often strong engineers who were put in the tech lead role out of necessity and treat the role as a boosting of their own ego. Many lack empathy, patience, and grit to be a people manager or coach. There should be a reason these roles are paid what they are, but many of these TLs are failing in their role. I do many interviews and have long been a promoter of HubSpot. I have been grateful for how HubSpot has helped me grow myself. But what I have seen in public channels and behind the scenes to colleagues shows that this is not an environment in which people will be invested in. Your growth is not important here - only for other engineers to inflate their own egos. I've become embarrassed to work here, and I think it's not long before this is the reputation of HubSpot as a whole in the tech sphere.

1.0
Oct 20, 2022

Legal team - toxic work environment

Recommend
CEO approval
Business Outlook

Pros

-good place to get beginner experience -cross functional work opportunities

Cons

-inexperienced, toxic lawyer managers promoted and hired based on personal relationships -overwhelming, dominant culture that's difficult to assimilate to -low pay -overall poor, unfriendly relationship between legal and the business

5.0
Feb 17, 2015
Recommend
CEO approval
Business Outlook

Pros

It's not really about the beer and ping pong it's about the people you get to work with everyday, training to build skills in sales you get to experience, and the potential for long term career growth that comes from working at a rocket-ship company like this. The sales team is well compensated and offered lots of bonus/contest opportunities throughout the course of the year and ensuring sales people are treated fairly is often top of mind for the executives. Anyone at any level can take on additional responsibility, step up to solve big problems, and be a part of a extremely transparent culture where you can learn the ins and outs of a SaaS business. Hard to beat that in today's work environment especially in a successful business.

Cons

It's a demanding environment which may not be for everyone, but as hard as it is it's often found to be one of the most fun places to work due to the people and career opportunities.

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HubSpot Response
10y
Thanks for the review--I like the push to think big and keep thinking big as we grow--if you have further input on how to tackle this, would love your input, send it my way! -Katie Burke
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