HubSpot reviews

3.4

54% would recommend to a friend

(4,165 total reviews)
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Yamini Rangan

63% approve of CEO

48% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,165 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Nov 4, 2024

Only join if you're desperate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work, good pay, RSUs

Cons

HubSpot is a really awful place to work, with more gossip and negativity than I’ve ever seen. It feels like everyone’s out for themselves, and leadership seems to actually encourage it. They value PIPs and firing people, but it’s killing morale—most folks are ready to leave. I’m not sure they’ll ever get back their reputation as a great place to work. What’s even worse is a ton of the CEO's direct reports quit, yet she's still pushing for an even more cutthroat, high-pressure culture that causes people to shut down and aim low.

2.0
Feb 17, 2024

High expectations

Recommend
CEO approval
Business Outlook

Pros

The stock based compensation is a great benefit.

Cons

Even though they are full remote and offer unlimited PTO, I am never able to take time off. I have even had my manager decline a vacation request during a non busy work time. I am unable to have appointments during the workday because my manager schedules meeting over them or constantly slacks me during the appointment. She also slacks me at all hours of the day. There is no work life balance. The expectation is you are on the clock 24/7 and must be available at all time. Another con is the promotion process is extremely slow. If you want to get promoted, even if your manager agrees, be prepared to have to prove it over three performance cycles and document extremely high performance.

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HubSpot Response
2y
Sorry to read/here this, particularly on the work-life balance side of things. I will flag this to our Finance HRBP for visibility and awareness and appreciate you flagging our way. -Katie
2.0
Feb 6, 2024

Used to love, but steadily getting worse and no longer recommend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The remote/hybrid culture is fine here, but this isn't enough to recommend the company to others.

Cons

When I joined HubSpot several years ago, I had heard great things and felt strongly aligned with the culture of the company. It felt like they didn't just "talk the talk." However, over the past few years, it feels like it has become the epitome of toxic positivity. They continue to use their Culture Code to explain things like consistent reductions, decrease in benefits, lowered performance reviews, etc. I haven't even been hugely impacted myself by these, but it's disappointing to see and it's made worse by leadership speaking as if we're watching a Ted Talk. In addition, there are some really shameful DI&B changes that have disappointed me hugely. For instance, on my team, every single person who has been let go has been a person of color. Speaking with management about disability accommodations during COVID spikes was a terrible experience. I know from fellow coworkers that there is truly disappointing treatment of parents on parental leave. My own personal experience as a marginalized employee has been so bad that if I had the resources and time, I would have moved forward with an employment discrimination lawyer, but at this point I'd rather just get out. The company feels like a sinking ship with constant scaling back of benefits, roles, compensation, equity, etc. There's no oversight of individual managers, and it feels like every time there's a company announcement, it doesn’t land with the broader company.

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HubSpot Response
2y
I'm most sorry to hear in this review that you feel we've let down and under-served employees who really needed our support, particularly for accommodations or following leaves. All I can say is that's not the company we aspire to be in any regard. -Katie
Viewing 157 - 159 of 4,165 Reviews

Glassdoor has 4,753 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.