HubSpot reviews

3.4

54% would recommend to a friend

(4,172 total reviews)
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Yamini Rangan

63% approve of CEO

48% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,172 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Jul 10, 2025
Recommend
CEO approval
Business Outlook

Pros

great product and awesome conversion tracking

Cons

poor management and enablement; the ramp increases rapidly in regards to quota attainment, lots of tribal knowledge, and ultimately there is a lack of clear expectations

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HubSpot Response
11mo
Thanks for sharing your feedback. We hear your concerns around enablement, management, and clarity during ramp. We know how important it is to have the right support and clear expectations, especially early on. That’s why we have dedicated Ramp Managers within the Sales org whose focus is to help new reps ramp effectively and feel confident in their path to quota attainment. If you’re finding the learning curve steep or expectations unclear, we strongly encourage connecting with your manager or a Ramp Manager to talk through any blockers and make sure you’re set up for success. Thanks again for your feedback and for everything you’re doing at HubSpot. – The Sales Leadership Team
3.0
Jun 23, 2025

Used to be better

Recommend
CEO approval
Business Outlook

Pros

WLF Work from home pay

Cons

The company’s culture has shifted to focus heavily on performance. A few years ago, HubSpot put real effort into being one of the “Best Places to Work” and regularly landed in the top 10 or 20. But that’s changed. Now, there’s more pressure around hitting metrics like “green squares,” which has led to burnout and a noticeable dip in morale. The recent layoffs didn’t help either—mixed messages around them left people feeling uneasy, and the company’s reputation took a hit. On top of that, changes to the vacation policy added more uncertainty at a time when people were already on edge. In the past year alone, close to five people on my team have left—most of them senior—further impacting team stability and morale.

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HubSpot Response
1y
Thanks for taking the time to leave a review. We're happy to hear you appreciate our hybrid policy and compensation. We’re in the midst of an intentional culture evolution—one designed to bring more clarity, consistency, and alignment as we grow. That means making deliberate choices about how we lead, how we operate, and how we shape the next chapter of the company. We recognize that not everyone will see these changes the same way. But we’re confident in the direction we're headed and in the principles guiding our decisions. Burnout is something we take very seriously - if you’re experiencing this, please do connect with your manager or HRBP so we can get you the support you need. Lastly, while guardrails were added to PTO to make it more equitable for all, no benefits have been peeled back. See the Wiki or HelpSpot for more information. Thanks for all that you do for HubSpot!
3.0
May 16, 2025
Recommend
CEO approval
Business Outlook

Pros

I really like my role, and have had a ton of opportunities for additional projects, responsibilities, etc. The culture of the teams feels great, everyone is super connected, transparent and honest with eachother.

Cons

Pay standards are not there. The responsibilities and book of business size we manage, is larger than many other companies, while salary is an average $20K to $30K less. I love HubSpot very much but after some recent research and realizing this, I am tempted to look elsewhere. Additionally, there are constant changes (which is good) but the resources, reporting and enablement to support these changes is lacking, leaving everyone feeling frustrated and lost.

Viewing 289 - 291 of 4,172 Reviews

Glassdoor has 4,761 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.