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Humana

Engaged Employer

Humana Call Center Representative reviews

4.5

87% would recommend to a friend

(14 total reviews)
avatar

Jim Rechtin

99% approve of CEO

6% positive business outlook

Ratings by category

4.9

Compensation and benefits

4.8

Culture & values

4.3

Diversity & inclusion

3.4

Work/Life balance

2.9

Senior management

2.5

Career opportunities

Ratings by demographic groups

Reviews by job title

14 reviews
5.0
Jan 25, 2017

General

Call center representative
Recommend
CEO approval
Business Outlook

Pros

Pay rate was equivalent to what the base pay up north is. which is 15 an hour up north. I respected and appreciated that start off pay with access to uncapped OT hours and many more opportunities. hour for lunch.

Cons

you start off at night shift. phone calls can be stressful when all managers are on deck helping others. and you must wait for them. which means so does the customer.

2.0
Nov 21, 2016

Pharmacy representative

Call center representative
Recommend
CEO approval
Business Outlook

Pros

Pay was good and you could always take overtime on a weekend

Cons

Mandatory OT for the first 6 months. Working 50 hours a week sitting in a chair hooked to a phone and computer gets old. Management was disorganized.

Viewing 13 - 14 of 14 Reviews
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