Does Huntswood pay their employees well?

According to anonymously submitted Glassdoor reviews, Huntswood employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Huntswood. This rating has decreased by 15% over the last 12 months.

How satisfied are employees working at Huntswood?

39% of Huntswood employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Huntswood 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Huntswood?

Complaints Handler (41) , PPI Case Handler (40) , Case Handler (35) , Customer Service Representative (16) , Contractor (11) , Team Leader (11) , Complaint Handler (9) , Customer Service Advisor (8) , PPI Complaint Handler (8) , Quality Assurance (8) , Data Gatherer (6) , PPI Complaints Handler (6) , Team Manager (6) , Customer Service (5) , Sales (5)

What are the pros of working at Huntswood according to real employee reviews?

"Good pay and can be flexible" ((in 44 reviews)); "The money was good at the time" ((in 17 reviews)); "Good salary and overtime available" ((in 15 reviews)); "Great people all the way to OP's & MD's" ((in 14 reviews)); "Some extremely helpful, knowledgeable and friendly colleagues" ((in 13 reviews))

What are the cons of working at Huntswood according to real employee reviews?

"Poor management with little experience and knowledge of the job." ((in 27 reviews)); "Promotion is on the basis of who likes you and operational managers are unprofessional." ((in 16 reviews)); "Very unprofessional staff and awful training" ((in 10 reviews)); "no holiday or sick pay" ((in 9 reviews)); "Long hours but that is what it takes if you want to become successful" ((in 7 reviews))

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Huntswood

Part of ResultsCX

Huntswood reviews

3.0

39% would recommend to a friend

(218 total reviews)

Martin Dodd

49% approve of CEO

39% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.0

Culture & values

3.0

Work/Life balance

2.9

Career opportunities

2.8

Senior management

2.8

Compensation and benefits

Huntswood has an employee rating of 3.0 out of 5 stars, based on 218 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Huntswood employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

218 reviews

5.0

Jul 28, 2024

How they treat us

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

Healthy environment and the benefits are on top of the game

Cons

At first they were not transparent and we would work more then 9 hours a day

3.0

Jul 11, 2024

Good company for what it is

Complaints handler

Recommend

CEO approval

Business Outlook

Pros

Pay and bonus for hunting kpis. Hybrid work

Cons

Abusive customers but that’s not really the company’s fault I suppose

3.0

Jul 1, 2024

Ok

Inbound call agent

Recommend

CEO approval

Business Outlook

Pros

Quick start, lots of variety.

Cons

High inbound demand, standard call centre work.

Viewing 49 - 51 of 218 Reviews

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Jobs at Huntswood

Customer Service Advisor