IBM reviews

3.9

78% would recommend to a friend

(107,394 total reviews)
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Arvind Krishna

77% approve of CEO

68% positive business outlook

IBM has an employee rating of 3.9 out of 5 stars, based on 107,394 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IBM employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

107K reviews
1.0
Dec 8, 2023

Don't work for IBM

Recommend
CEO approval
Business Outlook

Pros

Somewhat competitive pay and benefits

Cons

You can't trust IBM. Pockets of gaslighting culture. They treat employees as commodities. Disconnect between high ideals espoused and what you actually see as an employee.

2.0
Nov 25, 2023
Recommend
CEO approval
Business Outlook

Pros

The organization skillfully crafts an enchanting facade through charismatic and charming individuals who deliver captivating speeches, fostering a warm and inviting atmosphere—an aspect that is truly valued. This practice not only contributes to client satisfaction and fleeting moments of joy but can occasionally lead to an excess of humor within the company, creating a slightly peculiar atmosphere. However, it is apparent that this is an effort to convey friendliness and openness.

Cons

as one delves deeper, it becomes apparent that the higher echelons of management lack experience beyond the company. Their trajectory has been confined within the organization, resulting in promotions to high executive positions without acquiring the market-level skill sets essential for the company's size and type. Challenges in Career Advancement: In the initial stages, when the company was smaller, promotions occurred at a rapid pace—four times a year—with minimal criteria. However, with the company's expansion, the influx of experienced professionals working under the old employees, many of whom received higher titles than their skills warranted, has shifted the promotion landscape, making advancements more challenging. with opaque promotion criteria. Individuals in client-facing roles, where client feedback plays a pivotal role in promotions, are typically occupied by long-term employees and mostly who hold high titles, giving them a distinct advantage. This creates a disparity, with dedicated engineers contributing significantly to the actual work, facing challenges in securing promotions. Furthermore, the feedback loop from leaders crucial for promotions seems biased, as leaders are often reluctant to acknowledge those who may outshine them. The emphasis on client feedback, which holds way more value than the leader's evaluation, adds an additional layer of complexity. Issues in Project Execution: In the realm of project execution, the initial phase involves selecting the right people for leadership roles for each project. However, if the top leadership lacks the necessary technical skills, they struggle to identify and hire the right leaders for the project. Often, leaders are chosen based on familiarity, connections, or charm, resulting in projects led by individuals with less expertise than their team members. This situation leads to delivering subpar products, attributed to poorly structured projects and demotivated engineers aware that only leaders receive promotions. Now, I routinely assess an individual's entry date into the company to discern their genuine skill level when interacting with them. However, I've heard that in the past, the company had exceptionally skilled engineers who have since departed—there might still be a few that I have not encountered yet (old team). Dubious Policies: The company is inundated with policies, with new ones emerging regularly alongside numerous committees. While having clear policies is beneficial, there is a concern that some are misleading or subject to frequent changes. For instance, the evolution of policies such as "Responsible PTO" raises concerns about inconsistency and limitations on employee benefits. The introduction of new policies without clear communication adds to the confusion. Policies that once offered unlimited PTO have transformed into enforced maximums with potential rejections and unpaid leaves. Employee Challenges: Noteworthy among the policies is one that heightens job insecurity: termination in two months if the company fails to secure a project for an employee. This creates anxiety among employees, pressuring them to accept engagements regardless of personal preferences or suitability. The consequence is an exodus of experts and experienced professionals seeking stability elsewhere, leaving behind those who couldn't find alternative employment. In conclusion, there is a disparity between the company's external charm and its internal challenges. Addressing issues related to leadership skills, promotion criteria, and policy consistency is crucial for the organization's long-term health and sustained success. The company's practice of conducting surveys and seeking feedback should be complemented by a genuine commitment to addressing the identified issues.

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IBM Response
2y
Thank you for the feedback and insights. You put a significant level of effort and thought into crafting this post, and it demonstrates your desire to see things improve. We are also looking for ways to make Dialexa better. We want to talk with you openly about it and dive in to see what we can improve. Please put time on Samer, Stephanie, or Scott’s calendar so we can further discuss and explore.
1.0
Nov 3, 2023
Recommend
CEO approval
Business Outlook

Pros

No Pros, everything evaporated this week

Cons

Management, starting from CEO, are not willing to listen to employees. *Morale is low in rank-and-file employees. *Zero to low raises, no more 401k match, low salaries, low opportunities for growth.

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