IBM Software Support Engineer reviews

4.3

70% would recommend to a friend

(26 total reviews)
avatar

Arvind Krishna

28% approve of CEO

64% positive business outlook

Software Support Engineer employees have rated IBM with 4.3 out of 5 stars, based on 26 company reviews on Glassdoor. This indicates that most Software Support Engineer professionals have an excellent working experience there. IBM is rated in line with the average (within 1 standard deviation) by Software Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

26 reviews
1.0
Aug 22, 2016
Recommend
CEO approval
Business Outlook

Pros

I am not able to come up with any Pros working at IBM. The only thing that I can think of it is a paycheck until you are able to find a career opportunity at a company that appreciates their employees.

Cons

Sending numerous jobs offshore. Changed their 401K contribution to December 15th. If they RA before December 15th, they contribute nothing for the year. Closing dozens of offices in the United States. Employees are told to move to an office that is still open. If they are not willing to relocate, then they are quitting their job and receive no severance package. Bonuses average 1% or less if you get one.

3.0
Aug 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Growth potential. I say potential because it is difficult to get your manager to approve of you looking at other positions. Work from home office, no travel, and no need to commute every day.

Cons

Work/life balance is hit or miss. Sometimes its okay to bring your kids to the doctor and sometimes its frowned upon. Imbalance between employee/manager relations. Absolutely no training opportunities. Common phrase is "learn on your own". Management is inconsistent and daily tasks that should remain constant are always changing.

3.0
Aug 10, 2015

Big blue

Recommend
CEO approval
Business Outlook

Pros

A lot of opportunity to grow if you are in a good area

Cons

Low salary and minimum chances of meaningful salary increases over time

Viewing 22 - 24 of 26 Reviews

Glassdoor has 131,893 IBM reviews submitted anonymously by IBM employees. Read employee reviews and ratings on Glassdoor to decide if IBM is right for you.