IBM Software Support Engineer reviews

4.3

70% would recommend to a friend

(26 total reviews)
avatar

Arvind Krishna

28% approve of CEO

64% positive business outlook

Software Support Engineer employees have rated IBM with 4.3 out of 5 stars, based on 26 company reviews on Glassdoor. This indicates that most Software Support Engineer professionals have an excellent working experience there. IBM is rated in line with the average (within 1 standard deviation) by Software Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

26 reviews
4.0
Jan 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Depending on your manager, department and line of work, you might be able to work from home which makes a huge difference in Egypt.

Cons

I don't personally feel like there are many opportunities to move up unless you work in sales which I hear is a horrible department to work for. A lot of managers are dinosaurs and really old school. I've been in the company for almost 4 years and only got a raise once, even though I'm a positive contributor. Software support is a dead end job.

3.0
Nov 10, 2014

Good place to learn.

Recommend
CEO approval
Business Outlook

Pros

- Professional environment - Learn a lot about process - Deal directly with customers/understand their pain points and how to resolve them - Significant investment in employee training

Cons

- Slow career growth - No space for a lot of innovation in some departments.

Viewing 25 - 26 of 26 Reviews

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