Is ICCU a good company to work for?

ICCU has an overall rating of 4.3 out of 5, based on over 451 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 89% of employees would recommend working at ICCU to a friend and 87% have a positive outlook for the business. The best reviews about ICCU have been left by employees working as Teller , Financial Service Officer (FSO) and Financial Services Officer .

Does ICCU pay their employees well?

According to anonymously submitted Glassdoor reviews, ICCU employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at ICCU. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at ICCU?

89% of ICCU employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ICCU 4.3 out of 5 for work life balance, 4.3 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at ICCU?

Member Service Specialist (25) , Financial Services Officer (15) , Branch Manager (10) , Financial Service Officer (FSO) (10) , Teller (10) , Assistant Manager (9) , Loan Officer (9) , Member Assistance Officer (9) , Bank Teller (8) , Member Contact Center Agent (8) , Mss (8) , Mortgage Loan Officer (7) , Virtual Service Center Agent (6) , Community Development Intern (5) , Consumer Loan Processor (5)

What are the pros of working at ICCU according to real employee reviews?

"Awesome culture and great organizational health!" ((in 64 reviews)); "Benefits are great and affordable." ((in 63 reviews)); "There's a reason they're considered a best place to work year over year." ((in 53 reviews)); "Good people to work with" ((in 29 reviews)); "Everyone who works here is so nice and is here to help you succeed in any capacity." ((in 16 reviews))

What are the cons of working at ICCU according to real employee reviews?

"The pay is low for what you do" ((in 20 reviews)); "Core/Infrastructure teams are understaffed Salary decent for area but not compared to remote" ((in 4 reviews)); "Full on office no work from home options" ((in 4 reviews)); "Lower pay than industry standard, good and bad managers depending on the department you're in." ((in 4 reviews)); "There's no way to know if you're getting a raise that makes sense for the position when you are promoted." ((in 3 reviews))

What ICCU locations have received the highest employee ratings?

Idaho Falls , Spokane , Chubbuck , Meridian , Pocatello , Rexburg , Coeur d'Alene , Boise

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ICCU

ICCU reviews

4.3

89% would recommend to a friend

(434 total reviews)

Brenda Worrell

89% approve of CEO

87% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.3

Culture & values

4.3

Work/Life balance

4.3

Senior management

4.3

Compensation and benefits

4.2

Career opportunities

ICCU has an employee rating of 4.3 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ICCU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

434 reviews

5.0

Apr 17, 2026

Creative environment with flexible schedule,

Product line manager

Recommend

CEO approval

Business Outlook

Pros

I get to be creative with ideas. Work schedule is flexible. Interacting with decision makers and executives.

Cons

Ideas take longer than anticipated to bring to life. Lines are a little blurry with ownership.

4.0

Mar 31, 2026

Working at ICCU

Analyst

Recommend

CEO approval

Business Outlook

Pros

Great benefits and when you’re off your off

Cons

Focus to much on culture in a bad way and you’ll love it if you drink the cool aid

4.0

Mar 25, 2026

Great culture, needs less AI

Member contact center agent

Recommend

CEO approval

Business Outlook

Pros

Wonderful insurance and benefits. Great culture between coworkers. Not your typical call center where you need to push members off the call asap.

Cons

Growth is limited by location. Don’t expect a career unless you’re in Chubbuck. AI overload is insane. They cry “AI won’t steal your job” and then explain what departments will shrink once AI catches up in the next breath. Refuses to acknowledge the impact of generative AI on the environment. If the AI situation gets forced I may seek employment elsewhere.

Viewing 16 - 18 of 434 Reviews

Jobs at ICCU

Insurance Intern (Remote) - Treasure Valley

Insurance Intern- Tri Cities

Kennewick, WA

View job

Operations Support Assistant

Member Contact Center Agent - Spanish Required

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