ICF reviews

3.7

69% would recommend to a friend

(2,740 total reviews)
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John Wasson

82% approve of CEO

53% positive business outlook

ICF has an employee rating of 3.7 out of 5 stars, based on 2,740 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICF employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Mar 4, 2024

Don't recommend

Recommend
CEO approval
Business Outlook

Pros

I would not want to work here

Cons

Management acts inappropriately and unprofessionally. Then the company intentionally gaslights, victim blames, retaliates, humiliates, dehumanizes, and creates lies about employees that file HR complaints. They started a rumor of a terror threat on their building and that the police couldn't come unless it was an active shooter, and said employees could not work remotely. They exhibit employee's personal info including text messages that were only sent to family and friends. Bathroom breaks will be timed, Teams status will idle after 5 minutes, they watch employee's desktops, everything will be watched.

2.0
Oct 31, 2022
Recommend
CEO approval
Business Outlook

Pros

Work is interesting and feels potentially fulfilling/impactful. Experience I gained here can be applied to a wealth of future endeavors

Cons

Claims to value work/life balance, but over capacity on workload. Flexibility not as advertised. Not paid nearly enough for how much I had to work late. Definitely took advantage of the fact that I was a hard worker who didn't know better; I quickly burnt out. When I had a family death, they clearly cared about the work more than me. Stopped feeling so anxious after I left this place- wonder why

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ICF Response
3y
We appreciate you taking the time to share your experience, and we’re sorry to hear someone passed in your family. ICF expects people managers to create an environment that considers everyone’s professional and personal needs. It’s also important to discuss and set reasonable expectations with your team—when should people expect to be online, what are the core hours of work, and what are the expectations of work in the short and long-term. Consulting certainly has its challenges when meeting client expectations and most contracts have a set number of hours of work that cannot be exceeded. While meeting these demands is important, taking care of ourselves is a top priority. We hope you documented an audit of your time or discussed contract modifications with your manager to be transparent about the change you needed. We appreciate the feedback and hope others can take away how to approach work-life balance with their managers. LL
4.0
Mar 3, 2022

Good company, work-life balance

Recommend
CEO approval
Business Outlook

Pros

- Their overall culture and values are intuitive and focused on practices that actually make a positive difference with business outcomes. - ICF does a lot of contracting with U.S. Federal customers, this allows for a nice work-life balance since most of their government contracts are fixed-price. You are rarely expected to work more than 40 hours, if ever.

Cons

- Not every division and team in the company follows the mindset and practices laid out in their culture/values/mission statements. - They do not pay the highest salaries compared to other contracting companies. (They are transparent about this.) - They are willing to make drastic salary increases to hire new people while being incredibly resistant to giving current, high-performing employees proportionate raises. This creates an environment where the high-performing employees often leave to seek other opportunities and some new employees are paid way more than they are worth, and often have to be demoted or let go. (Or worse, they keep them on and just continue paying them way more than their more valuable coworkers.) - They put a lot of focus on winning contracts to the point it distracts from making sure they have the staffing and resources to actually deliver the best outcomes for those contracts. I believe this may turn out to be a major compromise over the next 5-10+ years.

Viewing 73 - 75 of 2,740 Reviews

Glassdoor has 3,012 ICF reviews submitted anonymously by ICF employees. Read employee reviews and ratings on Glassdoor to decide if ICF is right for you.