ICON reviews

2.4

25% would recommend to a friend

(66 total reviews)

Jason Ballard

36% approve of CEO

17% positive business outlook

ICON has an employee rating of 2.4 out of 5 stars, based on 66 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ICON employee rating is 35% below average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

66 reviews
1.0
Apr 24, 2024
Recommend
CEO approval
Business Outlook

Pros

There are nice technical problems to work on.

Cons

The work culture is very toxic. Everyone blames each other. Domain experts are never listened. The loudest person or the one who plays the popularity contest wins.

1.0
Jan 9, 2025
Recommend
CEO approval
Business Outlook

Pros

I’ll give them this….its a cool idea….and they’re consistent….at lying, gaslighting, and burning money. This was so prevalent and erosive of trust that if they were being honest, you could never tell.

Cons

Consistent at exclusion and discrimination of anyone that doesn’t fit a southern conservative mold. Anyone who isn’t this, a manager, or from a company they have a good relationship with looked down upon. Sexism. Tribalism, power games, no ownership of mistakes, people play messed up games if they see any insecurity in you, take care of yourself and no one else mentality. People hid that they weren’t working, especially managers. Some ways they did this was by pawning off tasks they didn’t want to do on you, telling you off for minor mistakes while they make major ones that have significant effects on timelines, sitting at their desks and “looking” busy, getting mad at you for being on your phone for a few minutes while they scroll instagram on their computer all day. Managers are CONSTANTLY and I mean CONSTANTLY monitoring you, and JUDGING your every action. They won’t talk to you about it either. They’ll just fire you for an arbitrary reason. Egotistical managers who will put you down as much as they can at the hint of any sort of differing view. No reflection on their own actions.

1.0
Feb 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay is decent (for now)

Cons

This company bit off more than they can chew. What their technology lacks, the operators in the field are expected to compensate for. There have been about 4 major layoffs in the past 2 years alone. Schedules can change on a days notice. Shifts can last 15 or more hours which gives the workers no time to have adequate rest. Management seems to be tone deaf during periods when the majority is unhappy with conditions. They literally played a Top Gun movie trailer during a meeting in which they announce they are laying off half of the operations department. The ones that get to stay must compete for the same or less pay with even more responsibility. Have no doubt, this company is struggling and you should be wary when considering working here.

Viewing 7 - 9 of 66 Reviews

Glassdoor has 75 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.