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      ICON

      Engaged Employer

      ICON reviews

      3.5

      64% would recommend to a friend

      (5,305 total reviews)
      avatar

      Barry Balfe

      55% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      ICON has an employee rating of 3.5 out of 5 stars, based on 5,305 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

      Reviews by job title

      5K reviews
      2.0
      Oct 8, 2015

      Smoke and Mirrors

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility. A lot of work from home. People are friendly and the site does some fun things for the employees once a month.

      Cons

      Benefits are OK, not great and not very competitive. Pay is low and not competitive. Somewhat conservative company (especially with spending money on their employees). Bad performers are not exited out of the company. Technology is outdated with some systems and there are way too many processes.

      4.0
      Jul 18, 2015

      Clinical Research Associate

      Cra ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company culture that values it's workforce as individuals, with a focus on work-life balance. The best benefits of any CRO. It seems as though the company has started focusing energy on employee retention and career growth. The company really tries to keep CRAs regional.

      Cons

      IT systems and work processes can be tedious and inefficient. There are significant resourcing shortages and delays on projects, but it's definitely project-specific. Management can be a mixed bag. I think this in part has to do with the system they have for career growth. Just because an individual has been with the company a long time, doesn't mean they should be a manager. It takes a unique personality to manage well. It's great that the company promotes from within, but the process would benefit from being less corporate and more talent-based.

      Viewing 334 - 336 of 5,305 Reviews
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      Glassdoor has 6,553 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.