ICON reviews

3.5

64% would recommend to a friend

(5,305 total reviews)
avatar

Barry Balfe

55% approve of CEO

50% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,305 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

5K reviews
2.0
Jul 10, 2015

Scientist 1

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The employees at icon make it worth it. Everyone is nice there and willing to help you out. flexible hours, lots of overtime,

Cons

Scientists are always blamed for everything. Management sucks. Icon only cares about making $$$ and not giving it to you.

2.0
May 25, 2015
Recommend
CEO approval
Business Outlook

Pros

Benefits were top-notch, best I have ever had, while I was there. Work-life balance was incredible. The people with whom I worked were some of the best.

Cons

Management was awful. No direction, little to no advancement. Minimal pay raises. Bonuses were eliminated for US employees but it was soon learned that managers did not lose their bonuses - this was a seriously negative impact on morale.

2.0
Apr 15, 2015

Proposal Developer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly environment. Hard-working and caring employees at the lower levels/lower level of management. The pay is good. The healthcare is very good.

Cons

Not enough bodies to write proposals. Rigorous processes for developing proposals that must be learned by trial and error, as they are not documented. Job description changes very frequently, seemingly on a whim from someone far removed from the lower positions. Unreasonable expectations for working hours/response time. Internal assessment shows most are unsatisfied. They have given potential solutions lip service, but no real action taken. Many managers two or more levels above proposal developer are completely out or touch. Too many managers, not enough worker bees. Business Developers have free rein to get whatever they want. There is no push back.

Viewing 337 - 339 of 5,305 Reviews

Glassdoor has 6,553 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.