ICON reviews

Unrealistic expectations, minimal training, and lack of communication. Instead of saying 'figure it out' with most task assignments, offering detailed training results in a quality product, in a more time efficient manner. Too much favoritism with employees that like to discredit people to make themselves look good.

Promotions within the company is so murky. I have met so many wonderful and talented CTAs that are so overqualified for their position! Some hold a PhD, PharmaD, BA, etc... and they have stayed with ICON because they believed in the company, it's culture/values, and hoped to be promoted. Unfortunately, the company does not recognize this. They continue to promote managers to higher positions but keep everyone else in their current position. This company definitely recruits the best but does not retain them... there is a high turn-over rate simply because the company cares more about profit than their people.