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      ICON

      Engaged Employer

      ICON reviews

      3.5

      64% would recommend to a friend

      (5,299 total reviews)
      avatar

      Barry Balfe

      55% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      ICON has an employee rating of 3.5 out of 5 stars, based on 5,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

      Reviews by job title

      5K reviews
      2.0
      Jul 16, 2015

      Lost their way

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Time off benefit was great. The people are wonderful to work with, always willing and able to assist, some of the best in the industry.

      Cons

      ICON has lost its way. I was a long time employee, and saw ICON grow from a place where opportunity was everywhere, employee growth was expected, and pay was good. Then everything changed. Understaffed to protect/increase profitability, nearly no growth from within, too much hiring from outside, and NO care for life/work balance. Working hard is good, but ICON takes advantage of that philosophy every day, pushing more work on already overstretched staff.

      1.0
      Jul 13, 2015

      Disillusioned

      Senior cra
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good health benefits, 401K. Other CRAs are great to work with, also learn more from them than the horrible iLearn training management is so incredibly proud of.

      Cons

      Where do I start? Executives & management never listen. Only concern is the bottom line and their bonuses!

      1.0
      May 12, 2015

      No growth opportunity

      Clinical research associate ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good medical benefits and time off.

      Cons

      My annual performance review literally said "No areas requiring improvement noted" with positive, raving reviews from CTMs and site staff. No promotion as discussed with line manager, minimal "merit" increase, and minimal performance bonus. Apparently, "performance bonus" is tied to seniority, which takes away any new employees' motivation to perform above and beyond. Very little resources, no support the company or management. Travel policy is awful- $150 hotel cap and $50 meal cap per day, regardless of working location. Talk of per diem has been in the works for 1.5 years I was there. Still no sign of implementation.

      Viewing 172 - 174 of 5,299 Reviews
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      ReviewsICON reviews

      Glassdoor has 6,546 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.