ICON reviews

3.5

64% would recommend to a friend

(5,298 total reviews)
avatar

Barry Balfe

55% approve of CEO

50% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,298 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

5K reviews
4.0
Dec 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Big and Stable. Quota is attainable

Cons

Commission is low compared to competitors. Base salary is below the average for the level experienced required. Benefits are pretty bad. Limited leave, no stock options for anyone below VP

4.0
Dec 30, 2025
Recommend
CEO approval
Business Outlook

Pros

There are a lot of pros. The management is amazing, the colleagues as well. The culture is very welcoming and everyone is happy to help out. There is amazing work-life balance, you don’t have to think about work after the working hours.

Cons

There have been some issues with the workload some colleagues take on, and others don’t, I believe it’s a management issue tho and if they are made aware, it could get better. The opportunity to grow and get better pay is like in most CROs - it happens slowly and with not a big of difference in the salary.

Viewing 175 - 177 of 5,298 Reviews

Glassdoor has 6,544 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.