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      ICON

      Engaged Employer

      ICON reviews

      3.5

      64% would recommend to a friend

      (5,299 total reviews)
      avatar

      Barry Balfe

      55% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      ICON has an employee rating of 3.5 out of 5 stars, based on 5,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

      Reviews by job title

      5K reviews
      4.0
      Dec 30, 2025

      Overall a great place

      Pharmacovigilance assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are a lot of pros. The management is amazing, the colleagues as well. The culture is very welcoming and everyone is happy to help out. There is amazing work-life balance, you don’t have to think about work after the working hours.

      Cons

      There have been some issues with the workload some colleagues take on, and others don’t, I believe it’s a management issue tho and if they are made aware, it could get better. The opportunity to grow and get better pay is like in most CROs - it happens slowly and with not a big of difference in the salary.

      4.0
      Dec 30, 2025

      High workload, nice culture

      Cra i
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible, nice work culture, great learning opportunities.

      Cons

      High workload, slow career progression.

      3.0
      Dec 29, 2025

      Great until it wasn’t

      In house cra
      Recommend
      CEO approval
      Business Outlook

      Pros

      Getting to work with major pharmaceutical and biotech companies and on important and global research studies.

      Cons

      If the company starts to dip financially at all, your job may be on the line even if you were a top performer.

      Viewing 178 - 180 of 5,299 Reviews
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      ReviewsICON reviews

      Glassdoor has 6,545 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.